What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Dodge Durango

Typical pattern

4.1% of complaints about the 2014 Dodge Durango came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is exterior lighting (260 complaints), typically at 5.2 yr or about 60,000 miles.

Complaints
1,030
Median age at failure
5.6 yr
Median mileage
63,000 n=707
Crash / fire / tow
9.3% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
260 reports · 60,000 mi
5.2 yr
1.2%
Seats
164 reports · 70,000 mi
7.2 yr
20.1%
Electrical system
149 reports · 65,000 mi
5.1 yr
6.7%
Engine
74 reports · 55,000 mi
5.5 yr
4.1%
Air bags
72 reports · 66,500 mi
6.3 yr
20.8%
Other
67 reports · 65,000 mi
5.6 yr
16.4%
Seat belts
54 reports · 70,400 mi
7.8 yr
1.9%
Power train
42 reports · 33,000 mi
3.3 yr
21.4%
Fuel / propulsion
32 reports · 61,000 mi
6.6 yr
0%
Structure
26 reports · 60,000 mi
5.3 yr
11.5%
Service brakes
21 reports · 28,500 mi
4.3 yr
14.3%

Safety recalls — NHTSA campaigns

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V741000 2017-11-21
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

17V572000 2017-09-18
Service brakes

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

17V435000 2017-07-10
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

15V461000 2015-07-23
Equipment:electrical:radio/tape deck/cd etc.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

14V643000 2014-10-14
Seat belts

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

14V636000 2014-10-08
Electronic stability control (esc)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

14V634000 2014-10-08
Electrical system:alternator/generator/regulator

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

14V391000 2014-07-02
Electrical system:wiring

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

If the vanity lamp wiring shorts, there is an increased risk of fire.

14V293000 2014-06-04
Vehicle speed control:accelerator pedal

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after th

The unintended continued acceleration may increase the risk of a crash.

In owners’ own words

Power train 3,200 mi 7 mo in service
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS RECURRING AND THE VEHICLE WAS LATER DIAGNOSED BY THE DEALER AS A TRANSMISSION FLAW WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,200.
Power train 1,800 mi 10 mo in service
I OFTEN ATTEMPT TO ACCELERATE AT SLOWER SPEEDS GENERALLY BETWEEN 20-30MPH TO PASS ANOTHER VEHICLE ETC... THE RESPONSE AFTER PUSHING THE GAS IS VERY DELAYED SOMETIMES AS IF THE VEHICLE HESITATES. *JS
Power train 13 mi 3 mo in service
WE PICK UP OUR NEW CAR ON DECEMBER 2, 2013. THE FOLLOWING MORNING - DECEMBER 3, 2013 - TUESDAY? 8:30AM WE TURN CAR ON AND ALL INDICATORS AND LIGHTS START FLASHING AND RINGING. WE WERE UNABLE TO SHIFT CAR OUT OF PARK. CAR IS FLAT BEDDED AND TOWED TO CHRYSLER. CAR STAYS AT CHRYSLER UNTIL FRIDAY DECEMBER 6, 2013 DECEMBER 6, 2013 - FRIDAY ? PICK UP CAR AT 3:30PM AFTER INSTALLATION OF NEW ABS MODULE. DRIVEN 2 MILES AND SAME PROBLEM AS 12/3/13 OCCURS. CAR IS THEN DRIVEN BACK TO CHRYSLER. CAR KEPT UNTIL MONDAY, DECEMBER 9TH, AND WAS INFORMED THAT THERE WAS A LOOSE BOLT. *TR
Exterior lighting mileage not reported 7 mo in service
I WAS FOLLOWING A DODGE DURANGO SUV IN HEAVY TRAFFIC ON EISENHOWER EXPRESSWAY GOING INTO CHICAGO AT DUSK AND THE LIGHTS SURROUNDING THE TAIL LIGHTS AND ACROSS THE REAR OF THE DURANGO WERE SO BRIGHT I COULD NOT SEE ALL THE OTHER TRAFFIC SATISFACTORILY. I COULDN'T GET AHEAD OF THE SUV, SO HAD TO SLOWDOWN AND CHANGE LANES TO DROP FAR ENOUGH BEHIND SO I COULDN'T SEE THE IRRITATING LIGHTS.THE LIGHTS WERE SO BRIGHT, I FELT I WAS DRIVING INTO HEADLIGHTS.

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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