What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Dodge Durango

Typical pattern

7.6% of complaints about the 2019 Dodge Durango came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is exterior lighting (45 complaints), typically at 4.7 yr or about 40,000 miles.

Complaints
210
Median age at failure
4.5 yr
Median mileage
26,059 n=68
Crash / fire / tow
8.6% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
45 reports · 40,000 mi
4.7 yr
0%
Electrical system
38 reports · 11,100 mi
3.9 yr
7.9%
Engine
24 reports · 11,100 mi
4.5 yr
4.2%
Other
19 reports · 300 mi
4.0 yr
21.1%
Service brakes, hydraulic
16 reports · 95,000 mi
6.2 yr
6.2%

Safety recalls — NHTSA campaigns

24V838000 2024-11-07
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

22V426000 2022-06-09
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

20V191000 2020-09-10
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

20V183000 2020-03-26
Power train:driveline:differential unit

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

In owners’ own words

Electrical system 500 mi 1.1 yr in service
ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELERATED ON ITS OWN. I ARRIVED AT THE DEALERSHIP, THEY VERIFIED A MALFUNCTION CODE AND SENT ME HOME TO RETURN ANOTHER DAY BECAUSE THEY DIDN'T HAVE ANY LOANER VEHICLE TO GIVE ME. I HAVE LOUD ENGINE KNOCKING, THUMPING TRANSMISSION AND THE AC BLOWER DIDN'T WORK OCTOBER 1, 2019.
Electrical system 500 mi 1.1 yr in service
I JUST SUBMITTED A COMPLAINT ABOUT THE DASHBOARD FLICKERING WHEN I HIT A BUMP ON I-95 AND THE VEHICLE ACCELERATING ON ITS OWN. THE VEHICLE HEADLIGHTS ALSO WENT OUT DURING THIS SAME INCIDENT ON THIS DAY.
Electrical system 500 mi 1.1 yr in service
I WAS DRIVING MY NEW DURANGO ON I-95 NORTH FROM FREDERICKSBURG, VA TO WOODBRIDGE, VA, WHEN I HIT A BUMP ON THE HIGHWAY AND THE ENTIRE DASHBOARD FLICKERED VERY FAST ABOUT 15 TO 20 TIMES, THEN THE CAR ACCELERATED ON ITS OWN AND THEN QUICK ACCELERATING ON IT'S OWN.
Other 7 mi 5 mo in service
RE: UCONNECT SCREEN. CONSTANT WEATHER ALERT POP-UPS WHILE DRIVING, REQUIRING DRIVER TO TOUCH SCREEN TO DELETE. AS MANY AS 3 PER 5 MIN PERIOD. DISTRACTED DRIVING DANGER. THIS FEATURE CAN NOT BE DISABLED BY OWNER. CHRYSLER DODGE DEALER, UCONNECT COMPANY UNWILLING TO CORRECT. THESE WEATHER ALERTS ARE NOT EVEN FOR MY COUNTY. THE POP-UPS COVER THE SCREEN AND RENDER THE SCREEN USELESS.

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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