What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Dodge Durango

Typical pattern

1.2% of complaints about the 2012 Dodge Durango came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is electrical system (347 complaints), typically at 5.7 yr or about 70,599 miles.

Complaints
921
Median age at failure
5.6 yr
Median mileage
71,000 n=676
Crash / fire / tow
10.9% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
347 reports · 70,599 mi
5.7 yr
15%
Engine
141 reports · 80,000 mi
6.1 yr
7.1%
Fuel / propulsion
89 reports · 56,438 mi
5.7 yr
1.1%
Service brakes
71 reports · 40,000 mi
3.0 yr
7%
Steering
42 reports · 87,000 mi
5.5 yr
9.5%
Power train
37 reports · 49,958 mi
4.6 yr
5.4%
Other
35 reports · 75,774 mi
6.1 yr
2.9%
Air bags
28 reports · 72,568 mi
6.8 yr
35.7%
Speed control
24 reports · 89,947 mi
5.4 yr
8.3%
Exterior lighting
19 reports · 50,000 mi
4.7 yr
10.5%

Safety recalls — NHTSA campaigns

19V813000 2019-11-14
Electrical system

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

A vehicle stall increases the risk of a crash.

17V572000 2017-09-18
Service brakes

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

17V435000 2017-07-10
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

15V879000 2015-12-28
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

The vanity lamp wiring may short, increasing the risk of a vehicle fire.

15V115000 2015-02-27
Electrical system

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

A vehicle stall increases the risk of a crash.

14V634000 2014-10-08
Electrical system:alternator/generator/regulator

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

14V391000 2014-07-02
Electrical system:wiring

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

If the vanity lamp wiring shorts, there is an increased risk of fire.

14V154000 2014-04-01
Service brakes

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

14V104000 2014-03-04
Service brakes, hydraulic:antilock/traction control/electronic limited slip

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

11V487000 2011-09-29
Engine cooling

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

In owners’ own words

Power train 8,950 mi 1.0 yr in service
PULLED OUT INTO TRAFFIC AND VEHICLE WENT INTO "LIMP MODE". WAS ABLE TO SLOWLY MOVE TO THE SIDE OF THE ROAD BUT ALMOST GOT HIT. THIS IS NOT THE FIRST TIME THIS VEHICLE HAS DONE THIS. THIS IS THE THIRD TIME IT HAS BEEN IN THE SHOP FOR THIS PROBLEM. *TR
Power train 100 mi 10 mo in service
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 23 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 14,000.
Power train 49,829 mi 2.9 yr in service
VEHICLE STARTS THEN STALLS OUT, OR JUST CRANKS AND CRANKS, AND WON'T START. HAPPENED A FEW TIMES AT STOP LIGHTS AFTER SHORT DRIVE. WAS ABLE TO FINALLY GET STARTED TO DRIVE TO DEALER, WAS TOLD I COULD EITHER REPLACE THE TIPM FOR OVER $1000, OR DO A FUEL RELAY BYPASS TO THE EXISTING TIPM FOR A LITTLE OVER $550. SAME EXACT PROBLEM ALL THE RECALLED DURANGO/GRAND CHEROKEES HAVE, YET THE 2012'S HAVEN'T BEEN RECALLED? WHY? VEHICLE LEFT US STRANDED MULTIPLE TIMES IN FL HEAT WITH INFANT IN CAR. *TR
Engine 38,000 mi 2.0 yr in service
TL* THE CONTACT 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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