What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Dodge Durango

Typical pattern

5.9% of complaints about the 2017 Dodge Durango came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.6 yr in service. The most-reported system is exterior lighting (79 complaints), typically at 4.4 yr or about 42,500 miles.

Complaints
305
Median age at failure
4.6 yr
Median mileage
32,000 n=132
Crash / fire / tow
8.5% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
79 reports · 42,500 mi
4.4 yr
3.8%
Electrical system
62 reports · 42,000 mi
5.4 yr
6.5%
Engine
28 reports · 20,500 mi
5.8 yr
7.1%
Power train
23 reports · 13,500 mi
2.6 yr
4.3%
Other
20 reports · 3,000 mi
5.7 yr
20%
Fuel / propulsion
16 reports · 40,000 mi
5.2 yr
0%

Safety recalls — NHTSA campaigns

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V541000 2017-08-31
Power train:axle assembly:axle shaft

Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

In owners’ own words

Other 3,000 mi 10 mo in service
MY BRAND NEW DODGE DURANGO SXT 2017 WAS STOLEN AT A SERVICE STATION. I GOT OUT OF MY CAR THAT WAS ON AND LOCKED. THIS PERSON USED SOME TYPE OF DEVICE TO OPEN IT WITHOUT THE KEY. IT IS 36 DAYS OLD.
Other mileage not reported 1.5 yr in service
COMPLAINT INVOLVING SHIFTING PROBLEMS. WHEN I GET IN MY CAR AND I PUT IN DRIVE THE LIGHT STARTS FLASHING AND MY VEHICLE DOES NOT MOVE. I HAVE TO PUT IN PARK TURN OFF THE VEHICLE AND TURN IT BACK ON AND DO IT ALL OVER AGAIN UNTIL IT FINALLY CATCHES THE GEARS AND LETS ME DRIVE OFF. I ALSO HAVE THE SAME PROBLEM WHEN I PUT THE VEHICLE IN REVERSE. THE LIGHT THAT FLASHES IS THE ONE ABOVE THE SHIFTING NOB.
Other mileage not reported 5.3 yr in service
When shifting the vehicle it says “service shifter”. Once again I look up this issue on the web and hundreds of others are saying they have the same issue with jeeps and a variety of dodge vehicles.
Power train 2,700 mi 10 mo in service
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED TWICE. AFTER THE SECOND FAILURE, THE VEHICLE WAS UNABLE TO RESTART. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.

Other Durango model years

20222021202020192018201720162015201420132012201120082007200620052004200320022001200019991998

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