What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 GMC Sierra 2500

Typical pattern

4.3% of complaints about the 2002 GMC Sierra 2500 came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 8.8 yr in service. The most-reported system is service brakes, hydraulic (44 complaints), typically at 8.2 yr or about 68,000 miles.

Complaints
162
Median age at failure
8.8 yr
Median mileage
85,000 n=139
Crash / fire / tow
9.3% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes, hydraulic
44 reports · 68,000 mi
8.2 yr
6.8%
Service brakes
32 reports · 120,000 mi
12.3 yr
12.5%

Safety recalls — NHTSA campaigns

06E050000 2006-06-06
Service brakes, air

CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT

IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E010000 2006-02-01
Steering

CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

01V220000 2001-06-26
Interior lighting

VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.

THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.

In owners’ own words

Service brakes, hydraulic 11,800 mi 1.7 yr in service
THE BRAKE LINE FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB THE BRAKE LINE CONTAINED A BEND, WHICH WAS SUSCEPTIBLE TO BEING SNAGGED. THE CONSUMER REPAIRED THE BRAKE LINE HIMSELF. *JB
Service brakes, hydraulic mileage not reported 3.7 yr in service
RIGHT REAR BRAKE OF 2002 GMC SIVERADO 2500HD DOES NOT RELEASE COMPLETELY. RIM GETS HOT AND BRAKES SMOKE. GM DEALER ON SECOND SERVICE PROBLEM INSTALLED COVERS OVER THE BRAKES TO KEEP ROAD GRIM OUT. THIS DOES NOT SEEM TO FIX THE PROBLEM. JUST DROPPED OFF TRUCK FOR THE THIRD TIME WITH THE SAME ISSUES AND THEY CAN NOT FIND ANY PROBLEMS. RIM IS DESTROYED DUE TO HEAT AND BRAKE DUST. TRUCK HAS 11,000 MILES ON IT
Service brakes, hydraulic mileage not reported 3.0 yr in service
DT: THE CONTACT COMPLAINED ABOUT A BRAKE PROBLEM. REAR ROTORS RUSTED. DEALERSHIP SAID THAT THIS WAS NORMAL WEAR FOR THE REAR ROTORS. THE GM CUSTOMER SERVICE TOLD HIM TO TAKE IT BACK TO THE DEALER, AND ALL THEY WOULD TELL HIM WAS THAT HE NEEDED TO REPLACE ROTORS AND REAR BRAKE PADS BECAUSE THEY COULD NOT TURN THEM OVER. *AK LEFT REAR AXLE SEAL LEAKED. THE SLIP YOKE AND REAR U-JOINT ON THE REAR DRIVESHAFT WERE REPLACED BECAUSE THEY WERE CAUSING A CHATTERING FEELING WHEN THE WHEEL WAS TURNED. *NM
Service brakes 198,000 mi 9.4 yr in service
WAS HEADING DOWN THE STREET, COMING TO A STOP SIGN. SLOWING DOWN, GOT TO ABOUT 9 MPH, AND THEN THE BRAKE PEDAL WENT TO THE FLOOR, AND WAS UNABLE TO STOP IN TIME AND WENT INTO THE INTERSECTION AND FINALLY STOPPED 30 FEET AFTER THE STOP SIGN WITH THE BRAKE PEDAL ALL THE WAY ON THE FLOOR. GOT THE TRUCK HOME, SOMEWHAT SAFELY, AND FOUND OUT THAT ALL OF THE BRAKE LINES WERE RUSTED, AND ENDED UP HAVING TO REPLACE ALL OF THE LINES DUE TO THEM CRUMBLING WHEN TOUCHING THEM. *TR

Other Sierra 2500 model years

20242023202020152011200820072006200520042003200220012000

How to read this