What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 GMC Sierra 2500

Typical pattern

27.9% of complaints about the 2024 GMC Sierra 2500 came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.7 yr in service. The most-reported system is power train (26 complaints), typically at 1.8 yr or about 68,000 miles.

Complaints
129
Median age at failure
1.7 yr
Median mileage
8,000 n=36
Crash / fire / tow
8.5% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
26 reports · 68,000 mi
1.8 yr
0%
Electrical system
24 reports · 22,000 mi
1.5 yr
12.5%

Safety recalls — NHTSA campaigns

26V530000 2026-08-13
Tires:pressure monitoring and regulating systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Driving with underinflated tires can increase the risk of a crash.

24V894000 2024-11-26
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

24V060000 2024-02-01
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

23V549000 2023-08-03
Steering

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 6 mo in service
While driving both drivers and passenger side blind spot warning lights flash on and off when no cars are near. The problem is worse at night when pulling a trailer. The lights sometimes stay on or starting flashing on both side causing a significant distraction.
Electrical system 8,000 mi 7 mo in service
The contact owns a 2024 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the sun struck the solar panel used to charge the battery, and the surge from the battery entered the pigtail going through the truck, and disconnected the brake module, causing it to become disengaged from the vehicle. The contact took the vehicle to the camper and vehicle dealer who both stated there was no issue for concern. The vehicle was not repaired. The manufacturer of the camper and the vehicle were made aware of the issue. The vehicle failure mileage was 8,000.
Electrical system mileage not reported 6 mo in service
I drove from California to ohio after I bought the truck, I noticed that when stopping to get gas my tailgate was open without me touching it. I drove with cameras showing the truck bed to see what happened and I watched it do it again while driving the vehicle, it just opened on its own while driving. The incident happened again once I was back in ohio when I had my trailor hooked up and it cause the tailgate to collide with the trailor tongue and dented the whole top of the tailgate.3
Power train 6,000 mi 9 mo in service
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transfer case seals. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the transfer case seals. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

Other Sierra 2500 model years

20242023202020152011200820072006200520042003200220012000

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