What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 GMC Sierra 2500

Typical pattern

3.8% of complaints about the 2011 GMC Sierra 2500 came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.9 yr in service. The most-reported system is air bags (20 complaints), typically at 6.8 yr or about 62,000 miles.

Complaints
80
Median age at failure
6.9 yr
Median mileage
60,000 n=46
Crash / fire / tow
6.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
20 reports · 62,000 mi
6.8 yr
5%

Safety recalls — NHTSA campaigns

21V054000 2021-02-05
Air bags:frontal:passenger side:inflator module

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V050000 2021-02-05
Air bags:frontal:passenger side:inflator module

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-200

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

18V267000 2018-04-26
Equipment

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could ca

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

14V407000 2014-07-02
Electrical system

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

In owners’ own words

Air bags 62,000 mi 5.6 yr in service
THE DASH IS CRACKED AROUND THE PASSENGER SIDE AIRBAG WHICH COULD BE A SAFETY CONCERN DURING AIRBAG DEPLOYMENT WITH SHARP PIECES OF BROKEN DASH BEING PROPELLED TOWARDS OCCUPANTS.
Air bags 91,000 mi 5.9 yr in service
I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.
Air bags 26,000 mi 6.3 yr in service
THE VEHICLES DASHBOARD IS BEGINNING TO CRACK IN MULTIPLE LOCATIONS. THIS TRUCK HAS LESS THAN 30,000 MILES ON IT AND IT'S ONLY USED AS A LEISURE VEHICLE. ONE OF THE AREAS OF MAJOR CONCERN IS, THE CRACK THAT LEADS DIRECTLY TO THE AIRBAG. IF THE AIRBAG WERE TO DEPLOY, I BELIEVE THAT SHARDS OF PLASTIC WOULD BE THROWN ALL OVER THE INTERIOR OF THE VEHICLE. THERE'S NO REASON FOR THIS DASHBOARD TO CRACK AND THE REPAIR WOULD BE CLOSE TO $1,000 DOLLARS. IN MY OPINION THIS IS A MANUFACTURE DEFECT, AND A HUGE OVERSIGHT ON QUALITY CONTROL.

Other Sierra 2500 model years

20242023202020152011200820072006200520042003200220012000

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