What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 GMC Sierra 2500

No clear pattern

1.1% of complaints about the 2004 GMC Sierra 2500 arrived in its first year of service. That is an unusual figure for a 2004 vehicle, but with only 174 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is electrical system (48 complaints), typically at 4.3 yr or about 58,000 miles.

Complaints
174
Median age at failure
6.5 yr
Median mileage
60,000 n=147
Crash / fire / tow
4.6% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
48 reports · 58,000 mi
4.3 yr
6.2%
Service brakes
33 reports · 98,000 mi
10.4 yr
0%
Service brakes, hydraulic
22 reports · 50,000 mi
7.5 yr
4.5%

Safety recalls — NHTSA campaigns

06E050000 2006-06-06
Service brakes, air

CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE BRAKE ROTOR DUST SHIELD INTERFERING WITH THE ABS SENSOR CORD. IF THE HUB ASSEMBLY IS INSTALLED DESPITE THIS INTERFERENCE, THE GAP BETWEEN THE ABS SENSOR AND THE TONE WHEEL MAY BE ALTERED. THIS MAY WEAKEN THE OUTPUT OF THE ABS SENSOR. DIMINISHED OUTPUT COULD RESULT IN AN UNWANTED ABS ACTIVATION AT

IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E010000 2006-02-01
Steering

CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

04V562000 2004-11-26
Equipment adaptive/mobility

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

In owners’ own words

Service brakes, hydraulic 2,500 mi 1.1 yr in service
DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLACED A VALVE ON THE PUMP. THE PROBLEM PERSISTED, AND HE RETURNED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT PRODUCED NORMAL CODES. THERE WAS TECHNICAL SERVICE BULLETIN PIT3310 , AND THE CONTACT FELT THIS WAS RELATED TO THE ONGOING PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE. *AK
Service brakes, hydraulic 50,000 mi 2.8 yr in service
DT*: THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE STOPPING DISTANCE WHILE DEPRESSING THE BRAKE PEDAL. THE DEALER COULD NOT DUPLICATE THE PROBLEM.
Service brakes, hydraulic 40,000 mi 3.0 yr in service
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THERE WAS RUST ON THE BOLT THAT ATTACHED THE WHEEL SENSOR. AS OF SEPTEMBER 12, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 58,800.
Electrical system 35,000 mi 2.3 yr in service
DT*: THE CONTACT STATED THE SPEEDOMETER WENT OUT ON THE VEHICLE. THE SERVICE DEALER OFFERED TO FIX AT A CHARGE BUT THE CONTACT DECLINED AND EXPRESSED THAT THE COMPONENT SHOULD BE RECALLED.*AK UPDATED 9/13/2006 - *NM

Other Sierra 2500 model years

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