What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 GMC Sierra 2500

Typical pattern

14.6% of complaints about the 2023 GMC Sierra 2500 came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.6 yr in service. The most-reported system is power train (20 complaints), typically at 2.7 yr or about 42,000 miles.

Complaints
41
Median age at failure
2.6 yr
Median mileage
33,000 n=7
Crash / fire / tow
12.2% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
20 reports · 42,000 mi
2.7 yr
20%

Safety recalls — NHTSA campaigns

24V060000 2024-02-01
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

In owners’ own words

Power train 6,000 mi 5 mo in service
The contact owns a 2023 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact smelled an abnormal odor. The vehicle was taken to the dealer; however, no failure was found. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and smelled an abnormal odor. The vehicle was taken back to the dealer, who diagnosed the vehicle with an oil leak; however, the dealer was unable to determine the location of the leak. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.
Power train mileage not reported 1.7 yr in service crash / fire / tow
The valve body inside the transmission has failed and GM has known it to fail but they have done nothing about it. My vehicle has been in the shop for 2 months because of it and “parts are on back order” it’s terrible i’ve bought this vehicle in august and it’s constantly been inside the shop for various issues. My transmission lost 7th gear and it came to an immediate stop in the road because of it. tires screeching and all. truly embarrassing that you can spend 83,000$ on a truck and it be such a peice of junk.
Power train mileage not reported 2.6 yr in service
Shift to park message displayed while attempting to shut off engine after shifter was in the park position, accessory would not turn off even after driver door opened and could not leave vehicle.

Other Sierra 2500 model years

20242023202020152011200820072006200520042003200220012000

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