What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Dodge Journey

Typical pattern

4.2% of complaints about the 2009 Dodge Journey came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 6.1 yr in service. The most-reported system is electrical system (766 complaints), typically at 6.3 yr or about 80,000 miles.

Complaints
2,061
Median age at failure
6.1 yr
Median mileage
66,326 n=1382
Crash / fire / tow
6.8% of reports
Safety recalls
8

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
766 reports · 80,000 mi
6.3 yr
4.8%
Air bags
267 reports · 101,404 mi
6.8 yr
9.4%
Service brakes, hydraulic
202 reports · 20,000 mi
1.8 yr
2%
Engine
149 reports · 82,000 mi
6.2 yr
12.8%
Service brakes
106 reports · 50,736 mi
4.6 yr
7.5%
Power train
101 reports · 81,000 mi
6.6 yr
14.9%
Other
83 reports · 99,000 mi
8.8 yr
2.4%
Steering
67 reports · 97,000 mi
9.3 yr
6%
Tires
49 reports · 33,939 mi
2.8 yr
2%
Speed control
34 reports · 98,000 mi
7.2 yr
8.8%
Wheels
31 reports · 43,018 mi
4.3 yr
0%
Engine cooling
24 reports · 48,000 mi
2.8 yr
8.3%

Safety recalls — NHTSA campaigns

16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

16V047000 2016-01-29
Air bags:frontal

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

14V373000 2014-06-26
Electrical system:ignition:switch

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to mo

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

10V658000 2010-12-24
Electrical system:wiring

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.

IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.

09V118000 2009-04-09
Electrical system:wiring

CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.

IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

09V082000 2009-03-12
Electrical system

CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.

IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.

08V528000 2008-10-09
Power train:automatic transmission:control module (tcm/pcm/tecm)

CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.

THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.

08V247000 2008-06-03
Electrical system:wiring

CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.

DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.

In owners’ own words

Power train 10,000 mi 1 mo in service
ON THE DODGE JOURNEY,THE AUTOMATIC SHIFTER HAS BEEN KNOCKED OUT OF DRIVE INTO REVERSE AT LEAST 5 TIMES AND ALL THE WAY INTO PARK AT LEAST ONE TIME. VEHICLE WAS IN MOTION. THIS OCCURRED BY BEING BUMPED BY A DOG MOVING AROUND FROM THE REAR SEAT INTO THE FRONT SEAT. THE JOURNEY WAS NOT ONE OF THE SELECTIONS ON WHICH SORT OF VEHICLE. *TR
Power train 11,000 mi 6 mo in service
HAVE A 2009 DODGE JOURNEY AND NEED A WHOLE NEW TRANSMISSION AT 11,000 MILES AND NOW AT 13,000 MILES I NEEDED BRAKE PADS. STILL HAVE WHINING NOISE THAT NO DEALER CAN FIGURE OUT WHAT IT IS. I HAVE ALREADY HAD THE RADIO REPLACED, A RECALL COMPLETED AND SEVERAL OTHER ITEMS FIXED. IN LESS THAN A YEAR. UNFORTUNATELY, I CAN NOT AFFORD TO TRADE IT IN. *TR
Power train 22,200 mi 1.5 yr in service
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THERE WERE PIECES OF METAL IN THE TRANSMISSION FLUID PAN. THE DEALER RESET THE CHECK ENGINE LIGHT ACCORDINGLY. THE CONTACT ALSO EXPERIENCED BRAKE FAILURE IN THE PAST AND THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASION FOR BRAKE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,200 AND THE CURRENT MILEAGE WAS 28,000.
Suspension mileage not reported 2 mo in service
2009 DODGE JOURNEY R/T EXTREME MOANING,GRINDING NOISE FROM RIGHT FRONT STRUT ASSEMBLY STRUT BEARING IS MADE OF PLASTIC AND STRUT SPRING ROTATED PUNCTURING SAME AND BECAME JAMMED INSIDE HOUSING NEW STRUT BEARING WAS INSTALLED BUT IT IS STILL MADE OF PLASTIC THE LEFT SIDE SPRING IS STARTING TO SHIFT ALSO & WILL BE REPLACED OLD PART IS AVAILABLE AND I ALSO HAVE PHOTOS. *TR

Other Journey model years

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