2017 Dodge Journey

Typical pattern

2.2% of complaints about the 2017 Dodge Journey came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.3 yr in service. The most-reported system is electrical system (59 complaints), typically at 5.3 yr or about 36,500 miles.

Complaints: 317
Median age at failure: 4.3 yr
Median mileage: 35,000 n=160
Crash / fire / tow: 13.6% of reports
Safety recalls: 2

When each system is reported — middle 50% of complaints

System

0y2y4y6y8y10y12y14y

Electrical system

59 reports · 36,500 mi

5.3 yr

10.2%

Engine

43 reports · 50,000 mi

3.8 yr

16.3%

Power train

32 reports · 29,660 mi

4.5 yr

9.4%

Air bags

29 reports · 40,000 mi

3.9 yr

27.6%

Other

25 reports · 50,000 mi

3.8 yr

12%

Speed control

19 reports · 25,000 mi

4.4 yr

10.5%

Seats

19 reports · 74,000 mi

5.8 yr

21.1%

Steering

15 reports · 29,500 mi

2.9 yr

20%

Safety recalls — NHTSA campaigns

22V723000 2022-09-29

Exterior lighting

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

18V332000 2018-05-17

Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

In owners’ own words

Power train 7,000 mi 10 mo in service

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

Power train 22,000 mi 1.4 yr in service

I NOTICED A VIBRATION/HESITATION AROUND 40MPH AND TOOK MY CAR TO THE LOCAL PISCHKE SHOP AND THEY PERFORMED A REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE TO THE LATEST SOFTWARE. UNFORTUNATELY THAT REPROGRAMMING DID NOT FIX THE PROBLEM AND I WAS TOLD TO REACH OUT TO CHRYSLER DIRECTLY. *TT *TR

Power train 5,000 mi 1.7 yr in service

THE TRANSMISSION IS FAILING TO SHIFT. IT SHIFTS EXTREMELY HARD AND THE REVERSE TAKES A FEW MINUTES TO KICK IN OR IT DOESN'T WORK AT ALL. SOMETIMES THE VEHICLE WILL NOT SHIFT AT ALL. THERE IS A STRANGE BURNING SMELL AFTER GOING UP A HILL. MY ELECTRONIC THROTTLE CONTROL SENSOR IS ALREADY ON AND THERE IS ONLY 13000 MILES ON THE VEHICLE. I PURCHASED IT IN JANUARY AND IT'S ONLY MAY. I HAVE THE SHIFTING ISSUES WHILE DRIVING. WHEN IT DOES SHIFT IT'S A SHARP JERK. IT'S A CONSTANT PROBLEM. I NO LONGER WANT THE VEHICLE.

Other 33,000 mi 1.2 yr in service crash / fire / tow

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

Other Journey model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.