What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Dodge Journey

Typical pattern

1.4% of complaints about the 2013 Dodge Journey came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 6.1 yr in service. The most-reported system is electrical system (73 complaints), typically at 5.8 yr or about 60,000 miles.

Complaints
511
Median age at failure
6.1 yr
Median mileage
72,000 n=332
Crash / fire / tow
14.1% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
73 reports · 60,000 mi
5.8 yr
12.3%
Engine
72 reports · 82,000 mi
5.9 yr
8.3%
Service brakes
61 reports · 60,000 mi
4.0 yr
14.8%
Seats
58 reports · 94,271 mi
7.8 yr
13.8%
Air bags
44 reports · 85,000 mi
6.8 yr
36.4%
Electronic stability control (esc)
44 reports · 63,254 mi
3.8 yr
6.8%
Other
31 reports · 70,000 mi
7.0 yr
6.5%
Power train
29 reports · 69,585 mi
6.1 yr
10.3%
Steering
20 reports · 74,000 mi
6.4 yr
5%

Safety recalls — NHTSA campaigns

17V432000 2017-07-07
Air bags:frontal

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

15V675000 2015-10-19
Electronic stability control (esc)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

15V431000 2015-07-07
Engine and engine cooling:engine

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

In owners’ own words

Air bags 24,000 mi 8 mo in service crash / fire / tow
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.
Air bags 14,000 mi 1.8 yr in service
OUR AIR BAG LIGHT HAS BEEN ON FOR THE LAST 4 MONTHS. WHEN WE TOOK IT TO THE SERVICE DEPARTMENT THEY STATED NOTHING WAS WRONG WITH THE AIR BAGS. WHEN THE LIGHT CAME BACK ON WE TOOK IT AGAIN TO THE SERVICE DEPARTMENT WHERE THEY SAID THERE WAS A PROBLEM WITH OUR HARNESS. WE HAVE ALSO TAKEN OUR CAR IN FOR THE AC NOT WORKING AND THEY HAVE CHANGED THE MODULE 3 TIMES ALREADY AND THE PROBLEM IS STILL THERE. *TR
Air bags 23,000 mi 2.8 yr in service
AIRBAG LIGHT APPEARS TO TURN ON AND ALARM WHEN MAKING TURNS. GOING TO DEALER TOMORROW
Service brakes 7,125 mi 1.4 yr in service
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

Other Journey model years

202020192018201720162015201420132012201120102009

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