2012 Dodge Journey
Typical pattern 4.5% of complaints about the 2012 Dodge Journey came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is electrical system (116 complaints), typically at 6.8 yr or about 85,000 miles.
- Complaints
- 621
- Median age at failure
- 6.3 yr
- Median mileage
- 85,060 n=442
- Crash / fire / tow
- 10.3% of reports
- Safety recalls
- 6
17V432000 2017-07-07
Air bags:frontal
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
15V675000 2015-10-19
Electronic stability control (esc)
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
15V431000 2015-07-07
Engine and engine cooling:engine
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
11V550000 2011-11-10
Service brakes, hydraulic:fluid
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
11V487000 2011-09-29
Engine cooling
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Air bags 2,000 mi 8 mo in service crash / fire / tow
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.
Air bags 7,009 mi 1.7 yr in service crash / fire / tow
I WAS TRAVELING IN THE SLOW LANE OF ROUTE 2, WHEN ANOTHER CAR CRASHED INTO THE SIDE OF ME. CAR HIT DIRECTLY IN DRIVERS DOOR. THE SIDE OF THE CAR WAS DAMAGED BADLY, TO THE POINT WHERE THE DOORS WERE NOT ABLE TO BE OPENED. I HAD TO BE REMOVED OUT OF THE PASSENGER SIDE OF VEHICLE. I WAS TRANSPORTED TO THE HOSPITAL WITH BRUISES AND PAIN TO THE LEFT SIDE OF MY BODY. I BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY SYSTEMS. NONE OF THE AIR BAGS DEPLOYED IN THE CAR. THE SIDE IMPACT BAGS DID NOT DEPLOY. I HIT MY HEAD HARD ON THE DRIVER DOOR. WHY WOULD THESE SAFETY SYSTEMS NOT WORK? *TR
Air bags 33,000 mi 2.9 yr in service crash / fire / tow
TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BOULDER AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SHOULDER, CHEST, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Speed control 37,000 mi 3.3 yr in service
ENGINE SHUT DOWN WHILE ENTERING HIGHWAY BUT ALL LIGHTS STILL WORK, I WAS BARLEY ABLE TO COAST TO SIDE. ELECTRONIC THROTTLE CONTROL IS THE ISSUE ACCORDING TO MY DASH SYMBOLS. I HAVE LOOKED ONLINE AND SEE LOTS OF THESE PROBLEMS. THIS HAS NOW HAPPENED 3 TIME IN 2 DAYS. WHEN I TRY TO RESTART I GET THE ETC ERROR SYMBOL ON MY DASH, CAR JUST KEEPS TRYING TO TURN OVER BUT CANNOT. I HAVE BEEN ABLE TO START THE ENGINE USUALLY AFTER 15 MIN OF SITTING. I HAVE NOT WENT TO THE DEALER YET. I WAS HOPING TO FIND A RECALL SINCE MY WARRANTY WAS ONLY FOR 36000 MILES. *TR