What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Dodge Journey

Typical pattern

2.4% of complaints about the 2010 Dodge Journey came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.2 yr in service. The most-reported system is electrical system (616 complaints), typically at 6.3 yr or about 78,354 miles.

Complaints
1,483
Median age at failure
6.2 yr
Median mileage
73,000 n=1110
Crash / fire / tow
4.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
616 reports · 78,354 mi
6.3 yr
2.4%
Engine
164 reports · 80,000 mi
6.6 yr
4.9%
Other
111 reports · 97,500 mi
8.7 yr
5.4%
Service brakes
99 reports · 42,000 mi
4.1 yr
2%
Air bags
89 reports · 92,000 mi
5.9 yr
9%
Steering
70 reports · 83,000 mi
7.4 yr
7.1%
Power train
49 reports · 79,800 mi
6.3 yr
6.1%
Electronic stability control (esc)
40 reports · 90,030 mi
7.0 yr
0%
Service brakes, hydraulic
38 reports · 16,000 mi
1.8 yr
2.6%
Exterior lighting
37 reports · 74,140 mi
6.4 yr
2.7%
Speed control
27 reports · 60,000 mi
4.9 yr
3.7%
Engine cooling
24 reports · 8,500 mi
1.4 yr
20.8%

Safety recalls — NHTSA campaigns

16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

14V373000 2014-06-26
Electrical system:ignition:switch

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to mo

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

10V475000 2010-10-07
Steering:electric power assist system

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.

In owners’ own words

Speed control 500 mi 9 mo in service
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY SXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED UP TO 400 RPMS EXCESSIVELY. THE TRANSMISSION ALSO BEGAN TO SHIFT INTO A LOWER GEAR. WHEN THE CRUISE CONTROL WAS DEACTIVATED THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Speed control 33,000 mi 2.0 yr in service
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 55 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS OF OVER 5,000. THE CONTACT HAD TO SWITCH OUT OF GEAR TO ALLOW THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 36,600.
Speed control 41,000 mi 3.4 yr in service
TWICE TODAY, MY 2010 DODGE JOURNEY SHUT OFF AFTER MAKING A RIGHT HAND TURN. THE VEHICLE STOPPED ACCELERATING AND BECAME DIFFICULT TO TURN. LUCKILY, I WASN'T IN BUSY TRAFFIC AND NO ONE WAS TURNING BEHIND ME. OTHERWISE, MY KIDS AND MYSELF COULD HAVE BEEN SERIOUSLY INJURED FROM AN ACCIDENT. I CHECKED ON-LINE TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM AND FOUND NUMEROUS COMPLAINTS ABOUT SIMILAR ISSUES. I CALLED CHRYSLER AND THEY TOLD ME THAT MY VEHICLE DIDN'T QUALIFY FOR ANY RECALLS OF THAT NATURE. WHAT IF I WAS TRAVELING ON THE HIGHWAY WITH A SEMI-TRUCK BEHIND ME? *TR
Engine cooling 2,500 mi 7 mo in service
TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHENEVER THE CONTACT DROVE THE VEHICLE THE ENGINE SHUT OFF. THE FAILURE OCCURRED AT VARIOUS SPEEDS. SHE CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 55,938. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Other Journey model years

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