What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Dodge Journey

Typical pattern

4.6% of complaints about the 2014 Dodge Journey came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is electrical system (105 complaints), typically at 5.3 yr or about 47,000 miles.

Complaints
648
Median age at failure
4.8 yr
Median mileage
54,000 n=412
Crash / fire / tow
14.4% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
105 reports · 47,000 mi
5.3 yr
12.4%
Engine
98 reports · 56,387 mi
3.8 yr
11.2%
Service brakes
79 reports · 41,385 mi
3.5 yr
11.4%
Other
65 reports · 61,555 mi
5.8 yr
12.3%
Air bags
45 reports · 67,000 mi
5.5 yr
35.6%
Electronic stability control (esc)
41 reports · 46,000 mi
3.2 yr
7.3%
Seats
41 reports · 70,000 mi
7.0 yr
14.6%
Power train
35 reports · 30,000 mi
3.3 yr
8.6%
Steering
28 reports · 44,400 mi
4.3 yr
17.9%
Speed control
22 reports · 54,000 mi
5.8 yr
13.6%

Safety recalls — NHTSA campaigns

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V432000 2017-07-07
Air bags:frontal

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

15V675000 2015-10-19
Electronic stability control (esc)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

15V431000 2015-07-07
Engine and engine cooling:engine

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

14V711000 2014-11-07
Equipment:other:labels

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

In owners’ own words

Power train 1,500 mi 5 mo in service
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Power train 100 mi 11 mo in service
THE DODGE JOURNEY ROLLS BACK ON HILLS. IT IS DANGEROUS AND I'M SURE CAUSED ACCIDENTS. I HAVE AN AUTOMATIC AND IT NEVER HOLDS THE VEHICLE, IT JUST ROLLS BACK. IN THIS DAY AND AGE IT'S ABSOLUTELY A MAJOR FAULT. YOU HAVE TO LET BRAKE GO AND HIT ACCELERATOR. DANGEROUS. ALSO THE RADIO WIT MAPS AND DIRECTIONS IS BROKEN FOR 2ND TIME.
Power train 10,000 mi 1.3 yr in service
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Electrical system 1,800 mi 6 mo in service
THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Other Journey model years

202020192018201720162015201420132012201120102009

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