2020 Dodge Journey

No clear pattern

0% of complaints about the 2020 Dodge Journey arrived in its first year of service. That is an unusual figure for a 2020 vehicle, but with only 86 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is other (19 complaints), typically at 5.5 yr.

Complaints: 86
Median age at failure: 4.8 yr
Median mileage: 40,000 n=15
Crash / fire / tow: 7% of reports
Safety recalls: 1

Safety recalls — NHTSA campaigns

25V552000 2025-08-26

Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

In owners’ own words

Other mileage not reported 3.5 yr in service

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Other mileage not reported 4.0 yr in service

Backup camera goes out while you are going in reverse. Goes in and out and doesnât work.

Other mileage not reported 2.8 yr in service

My rear back up camera most of the time does not work. Sometimes it will work then mid backing up it will go black or show the picture upside down or have green lines in it. I have had this vehicle since 11/2021 and the camera started doing this in 2022. I feel like it is a safety issuse as it is hard to see in the rear view mirrors when backing up.

Electrical system mileage not reported 4.3 yr in service

Rear back up camera upside down sometimes flashes in and out or just black at times.

Other Journey model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2020 Dodge Journey

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other Journey model years

How to read this