What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Dodge Journey

Typical pattern

6.2% of complaints about the 2015 Dodge Journey came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is engine (134 complaints), typically at 4.7 yr or about 57,000 miles.

Complaints
868
Median age at failure
4.8 yr
Median mileage
55,000 n=516
Crash / fire / tow
11.3% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
134 reports · 57,000 mi
4.7 yr
3.7%
Electrical system
119 reports · 48,000 mi
4.9 yr
9.2%
Service brakes
93 reports · 42,000 mi
3.8 yr
10.8%
Seats
89 reports · 70,000 mi
6.0 yr
16.9%
Other
79 reports · 54,500 mi
4.7 yr
11.4%
Power train
77 reports · 78,000 mi
5.2 yr
10.4%
Air bags
68 reports · 55,000 mi
4.9 yr
32.4%
Electronic stability control (esc)
51 reports · 45,000 mi
3.7 yr
5.9%
Steering
39 reports · 65,500 mi
5.2 yr
2.6%
Speed control
32 reports · 45,071 mi
5.0 yr
9.4%
Fuel / propulsion
18 reports · 59,000 mi
5.7 yr
0%

Safety recalls — NHTSA campaigns

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V432000 2017-07-07
Air bags:frontal

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

16V273000 2016-05-06
Steering:hydraulic power assist:hose, piping, and connections

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

15V675000 2015-10-19
Electronic stability control (esc)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

15V431000 2015-07-07
Engine and engine cooling:engine

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

14V711000 2014-11-07
Equipment:other:labels

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

In owners’ own words

Engine 8 mi 2 mo in service
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS VIOLENTLY SHAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.
Engine 2,800 mi 9 mo in service
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE REQUIRED FURTHER INVESTIGATION AND CONTINUED TO REMAIN AT THE DEALER FOR TWO CONSECUTIVE WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800.
Engine mileage not reported 11 mo in service
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train 1,000 mi 7 mo in service
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

Other Journey model years

202020192018201720162015201420132012201120102009

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