What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2000 Volkswagen Jetta

Typical pattern

12% of complaints about the 2000 Volkswagen Jetta came in the first year, which is unremarkable for a 2000 vehicle — around the middle of the 213 model-years on record. The median complaint arrives at 3.4 yr in service. The most-reported system is engine cooling (126 complaints), typically at 3.7 yr or about 63,000 miles.

Complaints
575
Median age at failure
3.4 yr
Median mileage
56,654 n=248
Crash / fire / tow
10.4% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine cooling
126 reports · 63,000 mi
3.7 yr
7.9%
Visibility
72 reports · 45,000 mi
2.5 yr
1.4%
Electrical system
62 reports · 50,000 mi
4.1 yr
4.8%
Air bags
43 reports · 65,000 mi
1.9 yr
58.1%
Service brakes, hydraulic
40 reports · 45,805 mi
3.4 yr
7.5%
Power train
39 reports · 51,203 mi
2.0 yr
2.6%
Exterior lighting
33 reports · 79,000 mi
5.1 yr
3%
Structure
21 reports · 55,000 mi
3.7 yr
4.8%
Equipment
21 reports · 38,000 mi
3.4 yr
4.8%
Other
18 reports · 53,500 mi
2.3 yr
0%
Speed control
15 reports · 81,373 mi
2.2 yr
6.7%

Safety recalls — NHTSA campaigns

14E007000 2014-03-07
Engine and engine cooling:engine

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

06V183000 2006-05-24
Exterior lighting:brake lights:switch

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

04V584000 2004-12-16
Exterior lighting:hazard flashing warning lights:switch

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

04V096000 2004-02-20
Exterior lighting:brake lights:switch

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

02V244000 2002-09-12
Equipment:other:owners/service/other manual

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.

THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.

In owners’ own words

Visibility mileage not reported 10 mo in service
THIS IS A BRAND NEW CAR. A PERSON SHOULD NOT BE EXPECTED TO ACCEPT WHATEVER PROBLEMS. DEALER WISHES TO DELIVER. A PERSON PURCHASES A NEW CAR SO THAT THEY WON'T HAVE THESE KIND OF PROBLEMS. I FIND IT UNACCEPTABLE THAT MY NEW CAR HAS ALREADY NEEDED A NEW REAR WINDOW AND NOW A NEW TRANSMISSION. MY FAMILY ARE PAST VOLKSWAGON OWNERS AND I HAD CONVINCED TWO OF MY FRIENDS TO BY NEW JETTAS. I EXPECT A NEW CAR...BECAUSE I AM PAYING FOR ONE!*AK
Visibility mileage not reported 11 mo in service
WHILE I WAS DRIVING, THE DRIVER SIDE WINDOW IN MY BRAND NEW VW JETTA COLLAPSED INSIDE THE DOOR AND BROKE. I COULD NOT ROLL UP MY WINDOW. WHEN I BROUGHT THE CAR IN, THEY SAID THIS IS VERY COMMON, DUE TO HOT WEATHER. I THINK A RECALL IS IN ORDER, TO REPLACE THE PART THAT CANNOT HANDLE HOT WEATHER, AND ALERT THE PUBLIC. THANK YOU.
Visibility mileage not reported 1.1 yr in service
LEFT AND RIGHT FRONT POWER WINDOWS FAILED, POWERED DOWN THE FRONT WINDOWS AND HEARD A LOUD NOISE, WHEN CONSUMER TRIED TO ROLL THEM UP NOTING HAPPENED.*ET
Air bags mileage not reported 3 mo in service crash / fire / tow
WHILE DRIVING 55 MPH VEHICLE HAD A FRONTAL IMPACT WITH A STALLED VEHICLE, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. ALSO, THE SEATBELT DID NOT RETRACT, CAUSING DRIVER TO FLY INTO THE STEERING WHEEL AND SUSTAIN INJURIES. DEALER DID INSPECT THE VEHICLE, AND DETERMINED NO PROBLEM WITH AIRBAG SYSTEM AND SEATBELT. *AK

Other Jetta model years

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