What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Volkswagen Jetta

Early-defect pattern

24% of complaints about the 2019 Volkswagen Jetta came in its first year of service — a higher share than 97% of the 191 2019 model-years on record. That points to problems present from new rather than wear. The most-reported system is electrical system (156 complaints), typically at 4.9 yr or about 31,000 miles.

Complaints
782
Median age at failure
3.0 yr
Median mileage
6,000 n=374
Crash / fire / tow
9.2% of reports
Safety recalls
10 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
156 reports · 31,000 mi
4.9 yr
6.4%
Power train
155 reports · 1,000 mi
1.1 yr
3.9%
Engine
144 reports · 700 mi
1.8 yr
6.2%
Other
92 reports · 2,500 mi
3.6 yr
3.3%
Service brakes
29 reports · 15,670 mi
1.4 yr
27.6%
Exterior lighting
26 reports · 100 mi
4.8 yr
3.8%
Fuel / propulsion
25 reports · 7,200 mi
4.1 yr
4%
Structure
22 reports · 6,000 mi
1.4 yr
27.3%
Speed control
16 reports · 600 mi
2.8 yr
6.2%
Air bags
16 reports · 9,000 mi
3.8 yr
43.8%
Suspension
16 reports · 6,027 mi
1.8 yr
18.8%
Visibility / wipers
16 reports · 7,500 mi
2.3 yr
6.2%

Safety recalls — NHTSA campaigns

19V879000 2019-12-11 Do not drive
Wheels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

24V110000 2024-02-14
Fuel system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

A fuel leak in the presence of an ignition source increases the risk of a fire.

23V619000 2023-09-06
Electrical system: instrument cluster/panel

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

23V604000 2023-08-30
Electrical system:ignition:switch

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

22V815000 2022-10-31
Tires:pressure monitoring and regulating systems

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

19V679000 2019-09-25
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

19V188000 2019-03-06
Suspension:rear:springs:coil springs

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

19V110000 2019-02-20
Air bags:frontal

Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

18V904000 2018-12-19
Suspension:rear:springs:coil springs

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

18V824000 2018-11-26
Electrical system: instrument cluster/panel

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

In owners’ own words

Speed control 100 mi 0 mo in service
THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS TAPPED OR FULLY PRESSED. AS SOON AS THE CLUTCH IS RELEASED THE CAR RESUMES THE PREVIOUS SET SPEED. THIS BEHAVIOR WHICH IS INCONSISTENT WITH ANY STANDARD VEHICLE I HAVE EVER DRIVEN CREATES AN UNSAFE SITUATION IF THE CAR IS IN CRUISE, APPROACHING A SLOWER CAR, AND THE SPEED IS DECREASES BY COASTING. UPON RE-ENGAGING, THE CAR SPEEDS UP AND ALMOST CAUSED ME TO HIT A CAR IN FRONT OF ME.
Speed control 300 mi 1 mo in service
THE JETTA DOES NOT MAINTAIN SPEED WHEN CRUISE CONTROL IS ENGAGED. THE JETTA INCREASES SPEED UP TO AN INCREASE OF 20 MILES AND HOUR, WITH CRUISE CONTROL ENGAGED WHILE GOING DOWN HILL.
Speed control 600 mi 11 mo in service
TAKATA RECALL: 2019 VW JETTA GLI STALLS AND TURNS OFF WHILE IN NEUTRAL WHILE STATIONARY, AS WELL AS IN GEAR AND IN MOTION. THIS HAPPENED ON CITY STREETS AND IN PARKING LOTS, PUTTING MYSELF AND MY FAMILY IN DANGER. UNSURE OF ISSUE, BUT DOCUMENTED WITH VIDEO FOOTAGE. NO ENGINE LIGHTS APPEARED. THIS HAPPENED 20 OR MORE TIMES YESTERDAY, AND ONE TIME 2 WEEKS AGO.
Exterior lighting 24 mi 0 mo in service
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT JUST PURCHASED THE VEHICLE AND STATED THAT THE HEADLIGHTS WERE FAULTY. THE VEHICLE WAS TAKEN TO SHEEHY VOLKSWAGEN OF SPRINGFIELD (6601 BACKLICK RD, SPRINGFIELD, VA 22150, (703) 544-2973), BUT AFTER SEVERAL REPAIRS, THE HEADLIGHTS WERE STILL FAULTY. THE DEALER INFORMED THE CONTACT THAT HE COULD NOT EXCHANGE HIS VEHICLE FOR ANOTHER ONE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK IF THE VEHICLE COULD BE EXCHANGED. THE FAILURE MILEAGE WAS 24.

Other Jetta model years

20212020201920172016201520142013201220112010200920082007200620052004200320022001200019991998

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