What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Volkswagen Jetta

Typical pattern

10.2% of complaints about the 2014 Volkswagen Jetta came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is engine (108 complaints), typically at 5.9 yr or about 65,000 miles.

Complaints
551
Median age at failure
5.3 yr
Median mileage
57,000 n=381
Crash / fire / tow
8.3% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
108 reports · 65,000 mi
5.9 yr
7.4%
Electrical system
94 reports · 55,800 mi
4.9 yr
5.3%
Power train
73 reports · 70,000 mi
6.5 yr
4.1%
Other
71 reports · 61,300 mi
5.5 yr
4.2%
Fuel / propulsion
38 reports · 72,186 mi
5.9 yr
5.3%
Air bags
37 reports · 55,000 mi
5.2 yr
32.4%
Exterior lighting
24 reports · 55,500 mi
3.8 yr
0%
Service brakes
18 reports · 9,124 mi
4.6 yr
16.7%
Steering
17 reports · 58,675 mi
5.3 yr
11.8%

Safety recalls — NHTSA campaigns

20E064000 2020-09-23
Service brakes, hydraulic:foundation components:master cylinder

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

19V615000 2019-08-22
Electrical system:ignition:anti-theft:control module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

15V483000 2015-08-04
Air bags:frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

15V028000 2015-01-23
Fuel system, gasoline:fuel injection system:fuel rail

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.

A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

14V182000 2014-04-15
Power train:automatic transmission:cooling unit and lines

Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.

The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

In owners’ own words

Engine 1,700 mi 2 mo in service
AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR
Engine 300 mi 0 mo in service
MORE THAN 10 TIME FOR THE PAST 4 MONTHS, CAR INTERMITTENTLY STALLED AT STOP SIGNS, TRAFFIC LIGHTS, OR EZPASS TUNNEL. IT HAPPENED WHEN THE CAR IS EITHER AT A COMPLETE STOP OR AT A VERY LOW SPEED. ONE TIME IT SUDDENLY SHUT DOWN ON A HIGHWAY DURING TRAFFIC JAM. TOOK TO DEALER FOR HALF DAY IN OCTOBER BUT WAS NOT ABLE TO IDENTIFY WHY AND DID NOTHING TO FIX. *LN
Engine 160 mi 7 mo in service
TL* THE CONTACT OWNS 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT A UNKNOWN SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160 AND THE CURRENT MILEAGE WAS 210.
Power train 666 mi 2 mo in service
THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

Other Jetta model years

20212020201920172016201520142013201220112010200920082007200620052004200320022001200019991998

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