What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Volkswagen Jetta

Typical pattern

10.7% of complaints about the 2003 Volkswagen Jetta came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 4.2 yr in service. The most-reported system is seats (103 complaints), typically at 3.2 yr or about 55,000 miles.

Complaints
543
Median age at failure
4.2 yr
Median mileage
56,948 n=458
Crash / fire / tow
28.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Seats
103 reports · 55,000 mi
3.2 yr
71.8%
Electrical system
96 reports · 79,000 mi
6.9 yr
19.8%
Air bags
80 reports · 35,561 mi
2.6 yr
36.2%
Power train
52 reports · 34,000 mi
2.6 yr
3.8%
Engine cooling
45 reports · 62,000 mi
5.2 yr
11.1%
Exterior lighting
27 reports · 65,000 mi
4.0 yr
7.4%
Visibility
21 reports · 58,900 mi
4.8 yr
9.5%
Service brakes, hydraulic
18 reports · 10,900 mi
1.5 yr
27.8%
Engine
16 reports · 90,000 mi
11.3 yr
12.5%

Safety recalls — NHTSA campaigns

18V406000 2018-06-13
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

14E007000 2014-03-07
Engine and engine cooling:engine

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

07E023000 2007-03-29
Service brakes, hydraulic:foundation components:master cylinder

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

07V063000 2007-02-20
Exterior lighting:brake lights:switch

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

In owners’ own words

Electrical system 6,300 mi 4 mo in service
IGNITION COIL PACKS ARE FAULTY ON 2002 VW JETTA'S WITH 1.8T ENGINES. THERE ARE FOUR OF THESE PARTS ON EACH 1.8T ENGINE. THIS PROBLEM CAUSES THE ENGINE TO MISFIRE TO THE POINT OF THE CAR WILL STALL AND CAN NOT BE DRIVEN. VW IS AWARE OF THE PROBLEM AND HAS NOT ISSUED A RECALL AND WILL ONLY REPLACE THE DEFECTIVE COIL THAT FAILS NOT ALL DEFECTIVE COILS. OWNERS COULD BE STRANDED ON THE ROADSIDE AND FACE POTENTIAL DANGER. ONE OF MY COILS FAILED THIS JANUARY 13, 2003
Electrical system 5,200 mi 4 mo in service
IGNITION COIL ON A BRAND NEW VW WILL GO BAD. I OWN A 2003 VW JETTA 1.8T. IGNITION COIL #3 WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY. CAR JUST LOST POWER AND STARTED TO RUN VERY ROUGH. BROUGHT IT IN TO DEALERSHIP TO REPAIR AND WAS INFORM THAT THEY ARE AWARE OF THIS PROBLEM AND PARTS ARE BACK ORDERED. SHOULDN'T THERE BE A NOTICE SENT OUT TO OWNERS ABOUT THIS PROBLEM AND IT'S POTENTIAL RISK?
Electrical system mileage not reported 4 mo in service
MY COIL PACKS SEEM TO BE FAILING, BUT CANNOT BE REPRODUCED BY THE DEALER. MY 2003 JETTA 1.8T RUNS VERY ROUGH IN THE MORNING AND THEN RUNS FINE. I AM SCARED THAT THE COIL PACKS WILL FAIL IN A CRITICAL DRIVING SITUATION.
Air bags mileage not reported 6 mo in service
AS MY FAMILY AN I WERE DRIVING DOWN TEH FREEWAY, THE PASSENGER SIDE AIRBAGS INCLUDING THE INE IN THE SEAT DEPLOYED FOR NO APPARENT REASON. WE DID NOT EVEN HIT A BUMP, THE BAGS JUST DEPLOYED. WE JUST WANTED TO REPORT THIS TO HELP TRACK A PROBLEM, IF THERE IS ONE WITH THIS TYPE OF CAR.

Other Jetta model years

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