What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Volkswagen Jetta

Typical pattern

4.4% of complaints about the 2017 Volkswagen Jetta came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.3 yr in service. The most-reported system is electrical system (33 complaints), typically at 3.4 yr or about 36,054 miles.

Complaints
249
Median age at failure
4.3 yr
Median mileage
38,000 n=146
Crash / fire / tow
15.3% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
33 reports · 36,054 mi
3.4 yr
12.1%
Engine
32 reports · 64,560 mi
4.3 yr
18.8%
Fuel / propulsion
29 reports · 61,000 mi
4.3 yr
3.4%
Other
25 reports · 21,000 mi
4.2 yr
8%
Air bags
21 reports · 32,000 mi
5.3 yr
38.1%
Power train
15 reports · 36,800 mi
3.5 yr
0%

Safety recalls — NHTSA campaigns

20V648000 2020-10-21
Fuel system, gasoline:fuel injection system:fuel rail

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

A fuel leak increases the risk of a fire.

20E064000 2020-09-23
Service brakes, hydraulic:foundation components:master cylinder

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

19V615000 2019-08-22
Electrical system:ignition:anti-theft:control module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

17V352000 2017-05-31
Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

The mismatched VINs make the vehicle noncompliant with regulatory requirements.

17V136000 2017-03-02
Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

17V137000 2017-03-02
Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

17V070000 2017-02-03
Engine and engine cooling:engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.

If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.

In owners’ own words

Air bags 2,000 mi 9 mo in service
WHEN TURNING THE STEERING WHEEL IT CLICKS AS IF SOMETHING IS LOOSE. DEALERSHIP HAS REPLACED AIRBAG AND CLOCK SPRING TWICE, STEERING WHEEL STILL CLICKS.
Air bags 17,000 mi 1.4 yr in service crash / fire / tow
I HAVVE BEEN HAVING ELECTRICAL ISSUES THE PAST THREE-FIVE MONTHS ON THIS VEHICLE TODAY WHEN IN A CAR ACCIDENT THE AIR BAG LIGHTS CAME ON BUT NO AIR BAGS DEPLOYED FIRE AND RESCUE SIAD THEY SHOULD HAVE DEPLOYEED. THE RADIO WOULD TURN ON AND OFF AND SOMETIMES THE HEAD LIGHTS WOULDNT TURN ON.
Air bags 6,750 mi 1.8 yr in service
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED, INCLUDING THE AIR BAG INDICATOR. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY. THE VEHICLE WAS TAKEN TO UNIVERSITY VOLKSWAGEN MAZDA (5150 ELLISON ST NE, ALBUQUERQUE, NM 87109, (505) 761-1900) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,750.
Electrical system mileage not reported 11 mo in service
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, 718-728-8111) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Other Jetta model years

20212020201920172016201520142013201220112010200920082007200620052004200320022001200019991998

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