What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Volkswagen Jetta

Typical pattern

4.6% of complaints about the 2013 Volkswagen Jetta came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 5.8 yr in service. The most-reported system is electrical system (150 complaints), typically at 5.7 yr or about 55,000 miles.

Complaints
739
Median age at failure
5.8 yr
Median mileage
55,900 n=482
Crash / fire / tow
6% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
150 reports · 55,000 mi
5.7 yr
4.7%
Power train
140 reports · 67,000 mi
7.4 yr
2.9%
Engine
112 reports · 55,000 mi
5.6 yr
5.4%
Other
98 reports · 70,000 mi
6.1 yr
4.1%
Steering
37 reports · 56,000 mi
5.8 yr
2.7%
Fuel / propulsion
34 reports · 62,000 mi
6.9 yr
5.9%
Air bags
31 reports · 45,000 mi
6.8 yr
22.6%
Service brakes
22 reports · 66,200 mi
7.4 yr
13.6%
Exterior lighting
17 reports · 42,294 mi
3.9 yr
17.6%
Speed control
16 reports · 47,000 mi
5.2 yr
12.5%
Structure
15 reports · 55,000 mi
3.3 yr
26.7%

Safety recalls — NHTSA campaigns

20E064000 2020-09-23
Service brakes, hydraulic:foundation components:master cylinder

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

19V679000 2019-09-25
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

19V615000 2019-08-22
Electrical system:ignition:anti-theft:control module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

15V483000 2015-08-04
Air bags:frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

14V656000 2014-10-20
Suspension:rear

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

14E007000 2014-03-07
Engine and engine cooling:engine

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the af

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

In owners’ own words

Power train mileage not reported 7 mo in service
A TWO WEEK OLD 2013 VW JETTA BECAME STUCK IN REVERSE AFTER BEING IN PARK AND THEN I TRIED TO PUT IT IN DRIVE IN THE MIDDLE LANE OF AN EXTREMELY BUSY STREET IN BROOKLYN, NY. THE CAR WOULD NOT MOVE FROM REVERSE AND HAD TO BE TOWED AWAY. I HEARD FROM OTHERS THIS IS A KNOWN DEFECT AND I WANT TO KNOW WHY IT IS NOT A REGISTERED RECALL WITH NHTSA AND WHY I HAD TO EXPERIENCE A LIFE THREATENING SITUATION FOR A KNOWN DEFECT. I AM NOT SURE IT WILL BE FIXED AS IT IS CURRENTLY IN THE VW SERVICE CENTER. *TR
Power train 1,700 mi 7 mo in service
JETTA HYBRID. LOSS OF TRACTION WHILE ASCENDING STEEP DRIVEWAY. NEVER HAPPENED BEFORE EVEN WITH ANOTHER HYBRID. *TR
Power train 2,900 mi 9 mo in service
ENGAGING VEHICLE INTO FIRST FROM A STOP,WOULD NOT GO,IT WAS STUCK IN REVERSE FOR A MINUTE. FINALLY WENT INTO FIRST AFTER PLAYING WITH THE SHIFTER AND GETTING IT UNSTUCK. NEW CAR,VOLKSWAGEN IS PATHETIC. *TR
Structure 11,000 mi 2.0 yr in service
SUNROOF SHATTERED WHILE DRIVING IN THE COUNTRY, NO OTHER CARS NEARBY, NOTHING OVERHEAD, NO APPARENT REASON, IT JUST BLEW UP THROWING GLASS EVERYWHERE. LUCKILY MY 5 AND 6 YEAR OLD WERE NOT IN THE BACKSEAT :) *TR

Other Jetta model years

20212020201920172016201520142013201220112010200920082007200620052004200320022001200019991998

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