What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Volkswagen Jetta

Typical pattern

11.3% of complaints about the 2010 Volkswagen Jetta came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is electrical system (235 complaints), typically at 5.2 yr or about 65,235 miles.

Complaints
1,182
Median age at failure
4.4 yr
Median mileage
54,000 n=1079
Crash / fire / tow
3.6% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
235 reports · 65,235 mi
5.2 yr
2.6%
Fuel system, diesel
166 reports · 31,800 mi
2.2 yr
1.2%
Fuel / propulsion
122 reports · 72,010 mi
4.8 yr
2.5%
Engine
117 reports · 66,534 mi
4.8 yr
2.6%
Power train
112 reports · 43,000 mi
3.2 yr
3.6%
Engine cooling
71 reports · 15,000 mi
1.4 yr
2.8%
Other
46 reports · 83,000 mi
6.6 yr
2.2%
Service brakes
43 reports · 76,000 mi
8.7 yr
7%
Speed control
31 reports · 40,000 mi
3.2 yr
6.5%
Air bags
31 reports · 63,975 mi
5.7 yr
38.7%
Fuel system
31 reports · 28,000 mi
2.2 yr
0%
Electronic stability control (esc)
21 reports · 104,000 mi
8.9 yr
0%

Safety recalls — NHTSA campaigns

20E064000 2020-09-23
Service brakes, hydraulic:foundation components:master cylinder

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

16V913000 2016-12-20
Service brakes, hydraulic:antilock/traction control/electronic limited slip

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

A loss of vehicle control can increase the risk of a crash.

11V490000 2011-10-03
Fuel system, diesel

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL

DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

10V621000 2010-12-10
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERH

IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

09V333000 2009-08-20
Power train:automatic transmission

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LI

THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

In owners’ own words

Power train 347 mi 2 mo in service
ON A 2 LANE ROAD ATTEMPTING TO PASS A VEHICLE THERE WAS A SUDDEN JERKING AND BUCKING OF THE CAR. FOR A MOMENT THERE WAS NO POWER TO WHEELS. THE ACTIONS THREW ME FORWARD INTO THE SEATBELT. AFTER A FEW VIOLENT SECONDS IT REGAINED POWER AND I WAS ABLE TO PASS THE OTHER VEHICLE. THERE IS ALSO HARSH DOWNSHIFTING OF THE GEARS AS I APPROACH A STOP. IT IS AS IF I HAVE SLAMMED ON THE BRAKES. THIS ACTION ALSO THROWS MYSELF AND PASSENGERS FORWARD. *TR
Power train 900 mi 2 mo in service
2010 VOLKSWAGEN JETTA TDI SEDAN, AUTOMATIC TRANSMISSION. VEHICLE STALLS FROM START POSITION, THEN CATCHES AND SURGES AHEAD, THROWING DRIVER'S HEAD BACK TO THE HEAD REST. CAR JUMPS AHEAD AND COULD CAUSE REAR END COLLISION TO TRAFFIC IN FRONT. *TR
Power train 900 mi 2 mo in service
2010 VOLKSWAGEN JETTA TDI SEDAN, AUTOMATIC TRANSMISSION. VEHICLE STALLS FROM START POSITION, THEN CATCHES AND SURGES AHEAD, THROWING DRIVER'S HEAD BACK TO THE HEAD REST. CAR JUMPS AHEAD AND COULD CAUSE REAR END COLLISION TO TRAFFIC IN FRONT. *TR
Fuel system, diesel 1,500 mi 6 mo in service
WHEN TAKING FOOT OFF BRAKE AND IMMEDIATELY STEPPING HARD ON THE ACCELERATOR THERE WAS A SEVERE HESITATION/LAG BEFORE THE CAR TOOK OFF CROSSING TRAFFIC. ONCE IT KICKED IN IT TOOK OFF BUT IS A SERIOUS SAFETY CONCERN. I NOW WAIT A SECOND OR MORE FOR THE BRAKE SWITCH TO COMMUNICATE TO THE DSG TRANSMISSION TO TELL THE CLUTCH TO ENGAGE. VW MUST FIX THIS AS I COULD HAVE BEEN DRIVEN IN A COLLISION. THIS WAS MUCH MORE THAN TYPICAL TURBO LAG WHICH IS COMMON WITH DIESELS. THIS WOULD OCCUR REGULARLY IF I DIDN'T ADJUST MY DRIVING TO ACCOUNT FOR THE LAG. *TR

Other Jetta model years

20212020201920172016201520142013201220112010200920082007200620052004200320022001200019991998

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