What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Jeep Grand Cherokee

Typical pattern

4.1% of complaints about the 2009 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 6.0 yr in service. The most-reported system is electrical system (48 complaints), typically at 6.9 yr or about 84,000 miles.

Complaints
195
Median age at failure
6.0 yr
Median mileage
62,940 n=156
Crash / fire / tow
5.6% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
48 reports · 84,000 mi
6.9 yr
4.2%
Power train
23 reports · 56,685 mi
5.1 yr
8.7%
Engine
22 reports · 62,940 mi
6.3 yr
0%

Safety recalls — NHTSA campaigns

13V175000 2013-05-07
Power train:transfer case (4-wheel drive)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

09E039000 2009-06-19
Suspension

ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOSS OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.

THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.

09V118000 2009-04-09
Electrical system:wiring

CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.

IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

In owners’ own words

Power train mileage not reported 7 mo in service
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICIENCY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE IS 4,531 UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Power train 500 mi 7 mo in service
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN IN DRIVE GEAR AND ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 13,000.
Power train mileage not reported 4.8 yr in service
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL NOTICE FOR CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.
Electrical system mileage not reported 1.6 yr in service
MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED 04/08/15*JB

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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