What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Jeep Grand Cherokee

Typical pattern

7.6% of complaints about the 2015 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is power train (350 complaints), typically at 1.8 yr or about 11,567 miles.

Complaints
1,767
Median age at failure
5.6 yr
Median mileage
41,000 n=1066
Crash / fire / tow
17.5% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
350 reports · 11,567 mi
1.8 yr
26%
Seats
313 reports · 69,000 mi
6.7 yr
12.5%
Engine
199 reports · 60,000 mi
6.5 yr
14.1%
Other
191 reports · 36,000 mi
5.1 yr
15.2%
Electrical system
137 reports · 28,000 mi
4.4 yr
16.8%
Air bags
103 reports · 70,000 mi
6.0 yr
20.4%
Fuel / propulsion
74 reports · 50,000 mi
7.0 yr
9.5%
Seat belts
59 reports · 67,000 mi
7.8 yr
6.8%
Speed control
53 reports · 32,000 mi
4.6 yr
26.4%
Steering
41 reports · 26,000 mi
3.8 yr
7.3%
Fuel system, diesel
40 reports · 117,000 mi
8.6 yr
20%
Service brakes
38 reports · 15,000 mi
1.9 yr
26.3%

Safety recalls — NHTSA campaigns

23V411000 2023-06-08
Engine cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

22V406000 2022-06-09
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

20V699000 2020-11-12
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Combustion in the intake manifold can increase the risk of a fire.

20V475000 2020-08-13
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17E061000 2017-10-19
Engine and engine cooling:engine:gasoline:turbo/supercharger

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

16V240000 2016-04-25
Power train:automatic transmission:control module (tcm/pcm/tecm)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

16V168000 2016-03-23
Service brakes, hydraulic:foundation components:disc:caliper

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

15V469000 2015-07-27
Suspension:rear

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.

15V461000 2015-07-23
Equipment:electrical:radio/tape deck/cd etc.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

In owners’ own words

Power train 174 mi 3 mo in service
THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR
Power train 300 mi 3 mo in service
I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOUNDS MORE LIKE A TORQUE CONVERTER ISSUE NOT A COMPUTER, NEEDLESS TO SAY THEY CONTINUE TO SAY NOTHING IS WRONG. I AM IN THE PROCESS OF SCHEDULING ANOTHER APPOINTMENT BECAUSE IT CONTINUES TO GET WORSE. *JS
Power train 20 mi 4 mo in service
TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE CONTACT NO LONGER DRIVES THE VEHICLE BECAUSE OF THE POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Exterior lighting 200 mi 1 mo in service
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TO DIM WHICH FAILED TO ILLUMINATE AN ADEQUATE AMOUNT OF DISTANCE WHEN DRIVING DURING NIGHT TIME. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 03/30/15*LJ UPDATED 9/19/2017*CN

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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