What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Jeep Grand Cherokee

Typical pattern

5.9% of complaints about the 2019 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is electrical system (81 complaints), typically at 4.5 yr or about 14,000 miles.

Complaints
539
Median age at failure
5.6 yr
Median mileage
32,200 n=190
Crash / fire / tow
8% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
81 reports · 14,000 mi
4.5 yr
2.5%
Other
74 reports · 8,960 mi
5.2 yr
5.4%
Engine
64 reports · 16,600 mi
6.2 yr
6.2%
Service brakes, hydraulic
64 reports · 65,000 mi
6.3 yr
7.8%
Service brakes
47 reports · 23,000 mi
6.2 yr
10.6%
Power train
45 reports · 11,300 mi
4.3 yr
6.7%
Air bags
20 reports · 16,600 mi
4.0 yr
45%
Speed control
15 reports · 9,700 mi
5.5 yr
13.3%

Safety recalls — NHTSA campaigns

24V838000 2024-11-07
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

23V411000 2023-06-08
Engine cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

22V406000 2022-06-09
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

22V426000 2022-06-09
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

20V699000 2020-11-12
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Combustion in the intake manifold can increase the risk of a fire.

20V191000 2020-09-10
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

20V183000 2020-03-26
Power train:driveline:differential unit

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

In owners’ own words

Power train 9,700 mi 8 mo in service
VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES OVER ABOUT 5 MINUTES BEFORE VEHICLE WOLD OPERATE NORMALLY AGAIN.
Power train 6,100 mi 8 mo in service
CAR STALLS WHEN DECELERATING. HAPPENED ON RESIDENTIAL STREETS ONLY AS WE REFUSED TO TAKE THE HIGHWAY FOR FEAR OF AN ACCIDENT. ALTHOUGH THIS IS FOR THE JEEP CHEROKEE THIS DESCRIBES THE INCIDENT PERFECTLY: HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/CHRYSLER/2018/10/31/2-4-LITER-2019-JEEP-CHEROKEES-RECALL-STALLING/1836821002/
Power train 2,500 mi 1.0 yr in service
TRANSMISSION SHIFTS HARD AND ROUGH. MAINLY SHUTTERS THE ENTIRE CAR WHEN THE AUTOMATIC TRANS DOWNSHIFTS FROM 3-2-1 GEARS. VERY NOTICABLE FROM 2-1 GEAR. WILL ALMOST SURGE/JUMP THE CAR FROM THESE TWO GEARS. THIS CAN BE A HAZARD AS IF I WAS TO STOP FAST IT WILL JERK THE ENTIRE CAR AND ALMOST LUNGES THE CAR FORWARD WHEN DOING SO. THIS CAR WAS BOUGHT JULY 27TH, 2019, WITH 2K MILES ON IT. TOOK IT INTO THE DEALER AND OF COARSE THEY DENY ANY ISSUE AS THEY WOULD BE OUT THOUSANDS OF LABOR DOLLARS IF THEY WERE TO FIX 1 CAR. SO IT'S TOO EASY FOR THEM TO PASS OFF THAT IT'S FINE.
Other 750 mi 9 mo in service
WHILE DRIVING THE CAR WITH 750 MILES THE ELECTRONIC STABILITY CONTROL, ABS, CHECK ENGINE, BRAKE SERVICE ANTILOCK BRAKE SYSTEM LIGHTS ALL COME ON. WHILE DRIVING NOTICED CAR WASNT TRACKING MILES THEN DIED ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR.

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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