What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Jeep Grand Cherokee

Typical pattern

16.6% of complaints about the 2014 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.2 yr in service. The most-reported system is electrical system (463 complaints), typically at 3.8 yr or about 40,000 miles.

Complaints
3,301
Median age at failure
5.2 yr
Median mileage
50,000 n=2046
Crash / fire / tow
12.4% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
463 reports · 40,000 mi
3.8 yr
11.9%
Power train
457 reports · 29,000 mi
3.2 yr
19.5%
Engine
398 reports · 60,000 mi
6.5 yr
9.5%
Seats
338 reports · 75,000 mi
6.8 yr
12.4%
Other
267 reports · 55,000 mi
5.8 yr
13.1%
Service brakes
245 reports · 20,000 mi
1.0 yr
9%
Air bags
206 reports · 52,100 mi
3.6 yr
14.6%
Seat belts
184 reports · 60,000 mi
6.1 yr
1.6%
Fuel / propulsion
120 reports · 62,000 mi
6.8 yr
5%
Speed control
98 reports · 18,500 mi
2.7 yr
24.5%
Steering
76 reports · 44,000 mi
4.4 yr
3.9%
Structure
64 reports · 28,514 mi
2.6 yr
32.8%

Safety recalls — NHTSA campaigns

23V411000 2023-06-08
Engine cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

22V406000 2022-06-09
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

20V699000 2020-11-12
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Combustion in the intake manifold can increase the risk of a fire.

20V475000 2020-08-13
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V741000 2017-11-21
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

17E061000 2017-10-19
Engine and engine cooling:engine:gasoline:turbo/supercharger

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

17V572000 2017-09-18
Service brakes

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

17V435000 2017-07-10
Electrical system:alternator/generator/regulator

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

16V240000 2016-04-25
Power train:automatic transmission:control module (tcm/pcm/tecm)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

In owners’ own words

Electrical system 72 mi 0 mo in service crash / fire / tow
I JUST PURCHASED A BRAND NEW VEHICLE ON 9/27/13. ON 9/28/13 MY VEHICLE CAUGHT FIRE. I FIRST NOTICED IT WHEN I ARRIVED HOME, SMOKE WAS COMING FROM THE FRONT OF THE TRUCK. I OPENED THE HOOD AND NOTICED FIRE COMING FROM THE SIDE OF THE ENGINE. *TR
Electrical system 499 mi 1 mo in service
STARTED 2014 JEEP GC AND CENTRE EVIC SCREEN FAILED TO TURN ON. CONTACTED CHRYSLER 1-800 NUMBER AND THEY HAD NO RECORD OF KNOWN ISSUES. SEARCHED INTERNET AND APPARENTLY THERE ARE KNOWN ISSUES. WENT TO JEEP DEALER AND THEY 'HAD NO IDEA' ... HAVE ONLY HAD VEHICLE 2 WEEKS ! HAVE BOOKED IN VEHICLE WITH DEALERSHIP. SO MUCH DEPENDS IN HAVING THAT RADIO/CONTROL UNIT FUNCTIONING. *TR
Electrical system 1,300 mi 2 mo in service
I WAS DRIVING ON THE HIGHWAY ABOUT 65 MPH. THE WIPERS CAME ON AND THE RADIO STOPPED. THIS HAPPENED ON THREE OTHER OCCASIONS. UPON EXITING THE FREEWAY AND UTILIZING THE BRAKES, THE ENTIRE VEHICLE ELECTRONICS FLASHED THEN THE VEHICLE LOST ALL POWER AND STALLED INTO BLACKNESS. I WAS ABLE TO SAFELY STOP THE VEHICLE AND RESTART. *TR
Air bags 4,000 mi 6 mo in service crash / fire / tow
I WAS AT A FULL STOP. I MADE A LEFT TURN AND THE VEHICLE JUST ACCELERATED MORE THAN EXPECTED AND RAN INTO A TREE. THE TREE WAS UNEARTHED, THE FRONT OF THE VEHICLE WAS COMPLETELY DESTROYED. IT WAS TOTALED BY THE INSURANCE COMPANY. *TR

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

How to read this