What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 Jeep Grand Cherokee

Typical pattern

10.7% of complaints about the 2016 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is power train (78 complaints), typically at 3.6 yr or about 33,000 miles.

Complaints
440
Median age at failure
4.4 yr
Median mileage
33,000 n=262
Crash / fire / tow
15.7% of reports
Safety recalls
9

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
78 reports · 33,000 mi
3.6 yr
16.7%
Engine
76 reports · 35,900 mi
4.9 yr
10.5%
Electrical system
61 reports · 35,000 mi
4.1 yr
13.1%
Other
31 reports · 39,000 mi
5.3 yr
9.7%
Fuel / propulsion
28 reports · 42,000 mi
6.8 yr
14.3%
Service brakes
22 reports · 10,340 mi
1.4 yr
9.1%
Speed control
22 reports · 25,000 mi
3.7 yr
27.3%
Steering
16 reports · 20,000 mi
3.7 yr
18.8%

Safety recalls — NHTSA campaigns

23V411000 2023-06-08
Engine cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

22V406000 2022-06-09
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

20V699000 2020-11-12
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Combustion in the intake manifold can increase the risk of a fire.

20V475000 2020-08-13
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17E061000 2017-10-19
Engine and engine cooling:engine:gasoline:turbo/supercharger

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

16V814000 2016-11-10
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

A fuel leak in the presence of an ignition source, can increase the risk of a fire.

16V249000 2016-04-27
Power train:automatic transmission:park/neutral start interlock switch

Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

16V168000 2016-03-23
Service brakes, hydraulic:foundation components:disc:caliper

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

In owners’ own words

Power train 2,900 mi 4 mo in service crash / fire / tow
THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. TO AVOID HITTING THE PEDESTRIANS BEHIND MY VEHICLE AND HITTING THE VEHICLE DIRECTLY BEHIND ME. NO WARNING THAT THE VEHICLE WAS NOT PARKED WHEN THE DRIVERS DOOR WAS OPEN. I CONTACTED CHRYSLER REGARDING THIS FAULTY DESIGN AND WAS ISSUED A CASE.....UPDATED 06/15/16 *BF *JS
Power train 535 mi 7 mo in service
NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR INDICATORS FLASHING, CAR WOULD NOT TURN OFF AND WOULD NOT ENGAGE A GEAR. HAD TO TOW IT TO DEALER, LEFT IT AT DEALER WITH MOTOR STILL RUNNING OVERNIGHT. DEALER SAID THEY HAD A CHRYSLER 300 SHOW UP THE NEXT DAY WITH THE SAME PROBLEM. ALMOST 2 WEEKS LATER IT'S STILL IN THE SHOP. I'VE ONLY MADE ONE PAYMENT ON IT!
Power train 33,000 mi 8 mo in service
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V249000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PARTS FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT.
Service brakes 724 mi 7 mo in service
THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND THE ALERT SYSTEM NEVER WENT OFF. (VIDEO AVAILABLE)

Other Grand Cherokee model years

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