2023 Jeep Grand Cherokee

Typical pattern

19.2% of complaints about the 2023 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.7 yr in service. The most-reported system is electrical system (177 complaints), typically at 2.8 yr or about 25,090 miles.

Complaints: 682
Median age at failure: 2.7 yr
Median mileage: 20,000 n=69
Crash / fire / tow: 7.8% of reports
Safety recalls: 10 1 do not drive

When each system is reported — middle 50% of complaints

System

0y2y4y6y8y10y12y14y

Electrical system

177 reports · 25,090 mi

2.8 yr

6.2%

Engine

82 reports · 27,000 mi

2.8 yr

3.7%

Other

62 reports

1.8 yr

4.8%

Suspension

60 reports · 26,800 mi

1.6 yr

Fuel / propulsion

52 reports

3.0 yr

1.9%

Collision avoidance

49 reports · 20,000 mi

1.8 yr

12.2%

Steering

41 reports · 23,000 mi

1.7 yr

7.3%

Power train

37 reports · 35,000 mi

2.4 yr

5.4%

Service brakes

22 reports · 44,000 mi

2.0 yr

22.7%

Speed control

18 reports · 11,000 mi

2.6 yr

11.1%

Lane departure

16 reports

1.7 yr

6.2%

Safety recalls — NHTSA campaigns

25V741000 2025-10-30 Do not drive

Electrical system:propulsion system:traction battery

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire can increase the risk of injury.

26V562000 2026-09-01

Suspension:rear:springs:coil springs

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

26V413000 2026-06-30

Power train:automatic transmission:gear position indication (prndl)

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

26V328000 2026-05-21

Air bags: air bag/restraint control module:software

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Delayed air bag deployment during a crash increases the risk of injury.

26V051000 2026-01-29

Suspension:rear:springs:coil springs

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

25V576000 2025-09-04

Electrical system:propulsion system

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

A loss of drive power increases the risk of a crash.

25V472000 2025-07-17

Seats:mid/rear assembly:head restraint

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

25V430000 2025-06-26

Visibility:defroster/defogger/hvac system:fan/motor

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

24V897000 2024-11-27

Air bags:side/window

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

An air bag that does not deploy during a crash increases the risk of injury.

24V434000 2024-06-13

Seat belts:critical fasteners

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

In owners’ own words

Electrical system mileage not reported 6 mo in service

The surround view cameras including the back up camera are not working. My major saftety concern is that when I am backing up I am unable to see what is behind me.The dealer has tried to fix the cameras at least 4 times and has been unable to resolve the issue.

Electrical system mileage not reported 5 mo in service

On four separate incidences, the automatic emergency brake engaged while driving the vehicle at speeds in excess of 30 mph. There was no warning or reason for the emergency brake to engage. This resulted in the car needing to be towed to the dealer on two occasions as the vehicle froze and was not drivable. The dealer states they are unable to diagnose the problem or fix it as there are no codes that populate during the diagnostic session. This is an obvious safety hazard as this is a family vehicle with two small children in the rear seats.

Electrical system mileage not reported 7 mo in service

The brand new car, not even a month in use, turned itself off in the road. Gave several error message. I turned back on and drive several miles again when it turned it self off again, showing the same error messages. A towing truck took it to the dealership Miami Lakes Automall on Wednesday 5/26 no body in service department answers my calls to give me information on my car

Other mileage not reported 4 mo in service

Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

Other Grand Cherokee model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.