What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2025 Jeep Grand Cherokee

Too new to assess

The 2025 Jeep Grand Cherokee is too new for this measure. Almost every complaint about a vehicle this recent is a first-year complaint, because that is all the service life there has been, so the figure cannot separate a genuine early defect from simple youth. The complaint counts, systems and recalls below still stand on their own. The most-reported system is electrical system (31 complaints), typically at 1.3 yr.

Complaints
136
Median age at failure
1.3 yr
Median mileage
5,781 n=12
Crash / fire / tow
12.5% of reports
Safety recalls
4 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
31 reports
1.3 yr
3.2%
Engine
21 reports · 5,781 mi
1.3 yr
4.8%
Collision avoidance
15 reports · 4,800 mi
1.0 yr
26.7%

Safety recalls — NHTSA campaigns

25V741000 2025-10-30 Do not drive
Electrical system:propulsion system:traction battery

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire can increase the risk of injury.

26V559000 2026-09-01
Tires:pressure monitoring and regulating systems

Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138,

A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

26V328000 2026-05-21
Air bags: air bag/restraint control module:software

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Delayed air bag deployment during a crash increases the risk of injury.

25V576000 2025-09-04
Electrical system:propulsion system

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

A loss of drive power increases the risk of a crash.

In owners’ own words

Collision avoidance mileage not reported 7 mo in service
Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light. 2 dealerships cannot fix because there's no code. Seems to be a common occurrence on Jeep forums. Afraid this will happen again on the interstate and I will get rear ended or not be able to get off the road. Major safety concern!
Collision avoidance 4,800 mi 1.5 yr in service
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the message "Auto Emergency Braking Limited - Service Required" was displayed with an audible chime. Additionally, the cruise control became inoperable. The vehicle was taken to the local dealer, who reprogrammed the CADM. After retrieving the vehicle, the failure reoccurred. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 4,800.
Collision avoidance mileage not reported 1.8 yr in service
The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the RMP's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! We have have left the car several times for this issue & they keep telling us they cannot replicate the issue. (We are older & we are given looks like we are nuts)
Electrical system mileage not reported 9 mo in service
Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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