What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Jeep Grand Cherokee

Typical pattern

7.5% of complaints about the 2021 Jeep Grand Cherokee came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 2.4 yr in service. The most-reported system is electrical system (114 complaints), typically at 2.4 yr or about 2,623 miles.

Complaints
669
Median age at failure
2.4 yr
Median mileage
18,000 n=89
Crash / fire / tow
11.1% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
114 reports · 2,623 mi
2.4 yr
9.6%
Steering
102 reports · 19,146 mi
1.8 yr
10.8%
Engine
60 reports · 21,000 mi
2.8 yr
13.3%
Power train
57 reports · 28,000 mi
2.5 yr
7%
Other
55 reports · 486 mi
2.8 yr
9.1%
Exterior lighting
42 reports · 19,000 mi
2.3 yr
2.4%
Fuel / propulsion
38 reports · 121 mi
4.5 yr
2.6%
Lane departure
36 reports · 12,000 mi
1.4 yr
11.1%
Suspension
30 reports · 36,000 mi
3.6 yr
10%
Collision avoidance
29 reports · 6,000 mi
2.0 yr
31%
Service brakes
28 reports · 24,000 mi
2.0 yr
10.7%
Air bags
19 reports · 42,000 mi
2.8 yr
42.1%

Safety recalls — NHTSA campaigns

24V436000 2024-06-13
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

24V132000 2024-02-22
Suspension:front:control arm:upper ball joint

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

A loss of vehicle control increases the risk of a crash.

23V577000 2023-08-14
Back over prevention:display function

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

23V413000 2023-06-08
Suspension:rear:springs:coil springs

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

23V352000 2023-05-18
Steering:column

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

A loss of steering control increases the risk of a crash.

22V544000 2022-07-28
Exterior lighting:tail lights

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

22V284000 2022-04-28
Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

An unexpected loss of drive power increases the risk of a crash.

22V180000 2022-03-24
Child seat:vehicle tether anchor

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

21V950000 2021-12-09
Exterior lighting:lighting control module:software

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

21V873000 2021-11-10
Air bags: air bag/restraint control module:software

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

Disabled air bags can increase the risk of injury to occupants in a crash.

In owners’ own words

Engine mileage not reported 2 mo in service
MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.
Engine mileage not reported 9 mo in service
Driving Jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot. There is only about 770 miles on vehicle and we’ve owned the Jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? The dealer is picking up car tomorrow but that doesn’t fix our concerns!
Engine mileage not reported 1.0 yr in service
Two separate incidents, my Grand Cherokee L has less than 100 miles on it. I pulled into a drive thru restaurant and the vehicle completely shut off, still in drive mode. Then 5 minutes later I went to pull into a parking spot, I put the vehicle in park, then it shut off again.
Fuel / propulsion mileage not reported 2 mo in service
MY GRAND CHEROKEE HIGH ALTITUDE 2021 START JERKING DURING ACCELERATION AT 500 MILES APROX. THEN THE PROBLEM WAS MORE CONTINUES AND IN PARKING OR NEUTRAL THE CAR START JERKING, VIBRATION ENGINE AND EXHAUST SMELL WEAR. CHECK ENGINE FLASING. CODE P0304 WAS REGISTERED.

Other Grand Cherokee model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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