What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Toyota Highlander

Typical pattern

13% of complaints about the 2004 Toyota Highlander came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is power train (56 complaints), typically at 1.1 yr or about 9,000 miles.

Complaints
322
Median age at failure
4.8 yr
Median mileage
59,000 n=260
Crash / fire / tow
13% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
56 reports · 9,000 mi
1.1 yr
1.8%
Steering
34 reports · 50,556 mi
4.4 yr
2.9%
Speed control
33 reports · 41,845 mi
5.8 yr
48.5%
Visibility
21 reports · 55,000 mi
4.9 yr
0%
Engine cooling
20 reports · 95,000 mi
6.8 yr
15%
Electrical system
18 reports · 69,500 mi
6.2 yr
0%
Service brakes, hydraulic
17 reports · 64,171 mi
4.1 yr
17.6%
Engine
16 reports · 113,000 mi
9.6 yr
0%
Exterior lighting
15 reports · 83,000 mi
6.2 yr
13.3%
Electronic stability control (esc)
15 reports · 74,400 mi
6.3 yr
6.7%

Safety recalls — NHTSA campaigns

11V539000 2011-11-09
Engine cooling

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE W

IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

11V112000 2011-02-24
Vehicle speed control:accelerator pedal

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

10V499000 2010-10-21
Service brakes, hydraulic:foundation components:master cylinder

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEA

A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

06V253000 2006-07-13
Vehicle speed control:accelerator pedal

ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

04V181000 2004-04-15
Latches/locks/linkages:doors:latch

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

In owners’ own words

Speed control 523 mi 6 mo in service crash / fire / tow
UNINTENDED ACCELERATION PROBLEM, IN A BRAND NEW TOYOTA HIGHLANDER CAUSING AN ACCIDENT. (IT HAD THE SAME PROBLEM TWICE BEFORE)
Speed control 2,000 mi 1.0 yr in service
I PURCHASED A NEW 2004 TOYOTA HIGHLANDER ON 3/26/2004 AND AFTER ABOUT 2 MONTHS STARTED NOTICING A PROBLEM WITH HESITATION WHEN ACCELERATING FROM A STOP OR WHEN PASSING. THE CAR FEELS LIKE IT DIES FOR 1 TO 2 SECONDS AND THEN LURCHES FORWARD. THIS IS VERY DANGEROUS WHEN MAKING A LEFT HAND TURN AT A LIGHT WITH ONCOMING CARS FROM THE OPPOSITE DIRECTION. THIS ALSO CAUSES PROBLEMS WHEN TRYING TO MERGE WITH HIGHWAY TRAFFIC OR WHEN PASSING. THIS OCCURES EVERY DAY AND WHEN IT WAS REPORTED TO TOYOTA SERVICE THEY STATED IT WAS A KNOWN ISSUE WITH NO FIX OR TECHNICAL BULLETIN. *AK
Speed control 9,000 mi 1.4 yr in service
DT: 2004 TOYOTA HIGHLANDER WITH HESITATION PROBLEM. FOR EXAMPLE, WHEN ENTERING INTERSTATE AND NEED TO ACCELERATE, IT HESITATES THEN QUICKLY JOLTS. TAKEN TO DEALER WHO SAID THERE IS NOTHING THEY CAN DO. EXPLAINED VEHICLE HAS AN ELECTRIC THROTTLE CONTROL AND IS NOT CONTROLLED BY A THROTTLE CABLE AS PART OF FEDERAL EMISSIONS REGULATION, THIS MAKES CHANGING GEARS A LITTLE LONGER TO DO SINCE THE THROTTLE DOES NOT OPEN ALL THE WAY OUT . *TT
Service brakes, hydraulic 1,100 mi 9 mo in service crash / fire / tow
WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL WENT TO THE FLOOR. THIS RESULTED IN THE CONSUMER'S VEHICLE REAR-ENDING ANOTHER VEHICLE. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK IT WAS DETERMINED THAT THE BRAKE PIVOT BRACKET HAD BENT, CAUSING THE BRAKES TO FAIL. *SC *JB

Other Highlander model years

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