What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Toyota Highlander

Typical pattern

10.8% of complaints about the 2017 Toyota Highlander came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.7 yr in service. The most-reported system is power train (72 complaints), typically at 7.3 yr or about 20,000 miles.

Complaints
371
Median age at failure
4.7 yr
Median mileage
20,380 n=173
Crash / fire / tow
13.5% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
72 reports · 20,000 mi
7.3 yr
9.7%
Other
52 reports · 18,000 mi
4.3 yr
15.4%
Electrical system
46 reports · 36,000 mi
5.1 yr
6.5%
Engine
46 reports · 20,800 mi
4.7 yr
10.9%
Fuel / propulsion
28 reports · 9,800 mi
5.9 yr
3.6%
Service brakes
28 reports · 15,000 mi
4.3 yr
17.9%

Safety recalls — NHTSA campaigns

20V682000 2020-11-04
Fuel system, gasoline:delivery:fuel pump

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

18E107000 2018-11-27
Electrical system

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

The ECM damage may result in the engine stalling, increasing the risk of a crash.

17V520000 2017-08-23
Equipment

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

17V295000 2017-05-02
Tires:temporary/emergency spare tire

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

In owners’ own words

Fuel / propulsion 908 mi 5 mo in service
GASOLINE BEGAN GUSHING FROM FRONT OF VEHICLE AS I WAS DRIVING ON HIGHWAY. I STOPPED AND CALLED TOYOTA ROADSIDE ASSISTANCE. THEY CALLED THE FIRE DEPARTMENT AND VEHICLE WAS TOWED TO NEAREST TOYOTA DEALERSHIP. I HAVE SPOKEN WITH TOYOTA CORPORATE AND THE CASE NUMBER INVOLVING THIS INCIDENT IS #1702060159
Fuel / propulsion 8,000 mi 11 mo in service
ACCELERATE SPEED OVER 80MPG CAR JUST SHUTSDOWN THOUGH STEERING STILL MANAGEABLE OR WORKING GAS PEDAL DONT WORK NO MORE HAVE TO CRUISE THE CAR FROM 1 LANE ALL THE WAY TO THE VERY RIGHT LANE LUCKILY EXIT RAMP JUST THERE AND HAVE TO EXIT. TURN OFF CAR THEM RESTARTT CAR WORKS AGAIN NORMAL. SENT TO DEALER KEYES TOYOTA VAN NUYS NOW WILL BE 3 WEEKS STILL NO NEWS AS THE GUY STOPS CALLING US GIVE ME UPDATE AFTER 1ST WEEK. TRIED TO CALL FRIDAY OF 2ND WEEK BUT WAS PUT ON HOLD FOREVER.
Fuel / propulsion 14,640 mi 1.9 yr in service
CITY STREET, TWO WHILE TURNING FROM A STOP AND TWO FROM A STATIONARY STOP. LOSS OF POWER. PRESSING ON ACCELERATOR HAD NO AFFECT BUT APPROXIMATELY 5-10 SECONDS REGAINED MOVEMENT AND CONTINUED ON. UNSURE/UNKNOWN OF THE SAFETY CAUSE. SCARING ESPECIALLY TURNING LEFT WITH ONCOMING TRAFFIC COMING AT YOU.
Other 3,150 mi 5 mo in service
MANY ELECTRICAL PROBLEMS, FUSES REPEATEDLY BLOWING OUT, POWER LIFT GATE NOT CLOSING, MANY DIFFERENT ERROR MESSAGE APPEARING ON THE SCREEN FOR NO REASON, VEHICLE WENT INTO ACCESSORY MODE WHILE DRIVING RESULTING IN A LOSS OF POWER. *TR

Other Highlander model years

20232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001

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