What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Toyota Highlander

Typical pattern

7.3% of complaints about the 2019 Toyota Highlander came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is power train (194 complaints), typically at 6.9 yr or about 54,471 miles.

Complaints
633
Median age at failure
5.3 yr
Median mileage
10,000 n=200
Crash / fire / tow
7.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
194 reports · 54,471 mi
6.9 yr
2.1%
Fuel / propulsion
86 reports · 6,376 mi
2.0 yr
2.3%
Other
79 reports · 4,200 mi
5.3 yr
5.1%
Engine
69 reports · 13,000 mi
3.7 yr
5.8%
Electrical system
56 reports · 5,100 mi
5.1 yr
7.1%
Fuel system
19 reports · 13,000 mi
1.6 yr
5.3%
Service brakes
18 reports · 7,000 mi
4.8 yr
22.2%
Air bags
15 reports · 18,000 mi
3.3 yr
53.3%

Safety recalls — NHTSA campaigns

20V682000 2020-11-04
Fuel system, gasoline:delivery:fuel pump

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

20V012000 2020-01-13
Fuel system, gasoline:delivery:fuel pump

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

19V244000 2019-03-27
Equipment:other:labels

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

In owners’ own words

Other 75 mi 1.1 yr in service
LOUD WIN NOISE WHILE DRIVING ON A FREEWAY, I MADE SURE ALL THE WINDOWS AND SUN ROOF ARE PROPERLY CLOSE, IT IS VERY BOTHERING.
Other 2,500 mi 1.2 yr in service
AFTER STOPPING AT A RED LIGHT, WHEN LIGHT TURNED GREEN, I MADE A RIGHT TURN, MY 2019 HIGHLANDER STARTED TO SPUTTER, CHOPPY LIKE MOVEMENT AND ACTED LIKE IT WAS GOING TO STALL. I PRESSED ON THE ACCELERATOR SOMEWHAT MORE FIRMLY AND IT FINALLY STARTED TO MOVE MORE NORMAL. I WAS ON A BUSY CITY STREET TURNING ONTO ANOTHER BUSY CITY STREET.
Other 4,200 mi 10 mo in service
OBNOXIOUS WIND NOISE!!! DEALER SERVICE MGR ACKNOWLEDGED IT WAS LOUD BUT SAID ALL ON HIS LOT WERE LOUD, MINE WAS MUCH LOUDER BUT TOLD IT WAS A DESIGN FLAW. IT IS. HUGE DISTRACTION WHILE DRIVING ANYTHING OVER 30 MPH. IT'S LITERALLY WIND NOISE NOT ROAD NOISE. THEY WILL NOT EVEN TRY TO REPAIR IT ... TOO BAD YOU SPENT $50,000 JUST LIVE WITH IT.
Electrical system 100 mi 5 mo in service
THE VOICE COMMANDS FOR THE VEHICLE DO NOT WORK WHICH REQUIRES THE DRIVER TO LOOK AT THE NAVIGATION SCREEN OR SCROLL THROUGH THEIR PHONE BOOK RATHER THAN USING THE BLUETOOTH FEATURES. THIS IS VERY DISTRACTING AND ILLEGAL IN SOME STATES WHICH REQUIRE HANDS FREE PHONE.

Other Highlander model years

20232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001

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