What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Toyota Highlander

Typical pattern

9.6% of complaints about the 2012 Toyota Highlander came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is steering (46 complaints), typically at 6.7 yr or about 68,000 miles.

Complaints
230
Median age at failure
5.6 yr
Median mileage
48,000 n=158
Crash / fire / tow
11.7% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
46 reports · 68,000 mi
6.7 yr
6.5%
Electrical system
29 reports · 48,151 mi
5.5 yr
0%
Other
23 reports · 63,000 mi
6.8 yr
4.3%
Structure
20 reports · 35,000 mi
5.8 yr
10%
Engine
17 reports · 45,000 mi
7.2 yr
17.6%

Safety recalls — NHTSA campaigns

13V123000 2013-04-09
Equipment:other:labels

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight ad

An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

13V014000 2013-01-16
Air bags:frontal:sensor/control module-inactive

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger se

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

In owners’ own words

Engine 5,700 mi 1.4 yr in service
WHEN STOPPING THE AUTO ON 3 OCCASIONS THE ENGINE BEGAN RACING VERY STRONGLY....UPDATED 02/07/13 *BF *TR HOWEVER, WHILE THE HIGHLANDER WAS BEING CHECKED, THE CONSUMER AND HER HUSBAND EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING A TOYOTA CAMRY LOANER, CAUSING A CRASH AND PERSONAL INJURY. UPDATD 02/11/13
Engine 45,000 mi 2.8 yr in service crash / fire / tow
VEHICLE GOT STUCK IN SHALLOW WET SAND, WITHIN LESS THAN A COUPLE MINS OF ATTEMPTS TO MOVE FORWARD AND BACKWARD BY SPINNING WHEELS , THE CAR STARTED SMOKING AND BECAME FULLY ENGULFED IN FLAMES. IT WAS A TOTAL LOSS. THE ISSUE IS THE LITTLE THAT IT TOOK TO START A FIRE LIKE THIS - PERHAPS SOME COMPONENT NEEDS TO HAVE SAFETY FEATURE ADDED OR STERN WARNING COMMUNICATED AND POSTED IN THE CAR OF THIS DANGER. WE LEARNED THAT LESSON THE VERY HARD WAY. INTERNET SEARCHES AFTER THE FACT SHOW OCCURRENCES OF THIS SAME SCENARIO ON ICE, ETC ON MODERN CARS. *TR
Engine 216,148 mi 7.2 yr in service
THE "MAINTENANCE REQUIRED " LIGHT CAME ON AND I STARTED NOTICING A STRANGE NOISE AS I STARTED THE CAR EVERY MORNING AND AGAIN AS I ACCELERATED. I CALLED AND MADE AN APPOINTMENT WITH THE DEALER I PURCHASED THE VEHICLE. THE SERVICE ATTENDANT REPORTED TO ME THAT THE OIL LEVEL WAS BARELY VISIBLE ON THE DIP STICK. THE DEALER SHIP CONDUCTED AN "OIL PRESSURE TEST" AND DID NOT DISCOVER ANY LEAKS. SO THEY ARE CONDUCTING AN "OIL CONSUMPTION" TEST AND I AM TO RETURN TO THE DEALERSHIP AFTER 1100 MILE TO DETERMINE THE AMOUNT OF OIL CONSUMED ON MY VEHICLE.
Electrical system 5,000 mi 11 mo in service
THE 2012 HIGHLANDER SPEEDOMETER CONSISTENTLY SHOWS 3 MILES OVER THE ACTUAL SPEED, AS COMPARE TO VARIOUS HIGHWAY SPEED MONITORS AND COMMERCIAL GPS SPEED INDICATORS. HOWEVER, TOYOTA DEALER AND HEADQUARTER SAID THE SPEEDOMETER IS WITHIN PERFORMANCE SPECIFICATION. I BELIEVE THIS COULD BE A SAFETY ISSUE AS DRIVER MAY NOT BE SURE OF THE ACTUAL SPEED OF THE VEHICLE. *TR

Other Highlander model years

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