What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 Toyota Highlander

Typical pattern

9.6% of complaints about the 2016 Toyota Highlander came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 3.4 yr in service. The most-reported system is other (21 complaints), typically at 3.4 yr or about 30,000 miles.

Complaints
135
Median age at failure
3.4 yr
Median mileage
25,000 n=85
Crash / fire / tow
18.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
21 reports · 30,000 mi
3.4 yr
4.8%
Service brakes
18 reports · 28,000 mi
3.1 yr
38.9%

Safety recalls — NHTSA campaigns

18E107000 2018-11-27
Electrical system

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

The ECM damage may result in the engine stalling, increasing the risk of a crash.

16V775000 2016-10-24
Electrical system:wiring

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

16V420000 2016-06-09
Equipment:other:labels

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

In owners’ own words

Other 50 mi 5 mo in service
I PURCHASED THE TOP OF THE LINE LIMITED PLATINUM MODEL IN ORDER TO GET SAFETY FEATURES. HOWEVER, THE WARNING CHINES FOR LANE DEPARTURE, BACK UP CROSS TRAFFIC PROTECTION ETC. ARE VERY FAINT WHEN COMPARED TO OTHER CARS THAT HAVE THESE FEATURES. WHEN THE RADIO PLAYS MUSIC THEY CAN NOT BE HEARD AT ALL RENDERING THESE PROTECTION FEATURES USELESS. FURTHERMORE, THE VOLUME OF THE WARNING CHIMES CAN NOT BE ADJUSTED WHICH WAS CONFIRMED BY BOTH THE DEALER AND TOYOTA.
Other 30,000 mi 1.8 yr in service
WHILE MERGING ONTO THE INTERSTATE HIGHWAY THE SUNROOF SHATTERED, IT WAS NOT STRUCK BY ANYTHING BUT SHATTERED WITH NO OUTSIDE INFLUENCE CAUSING GLASS DEBRIS .
Other 35,000 mi 3.0 yr in service
BRAKES HAVE A SLIGHT VIBRATION WHEN TRAVELING AT HIGH SPEEDS IN THE CITY AND SOMEONE IS STOPPED ON THE FREEWAY. MY LIGHTS HAVE DIMMED DRAMATICALLY SINCE I FIRST PURCHASED NEW. THE PASSENGER SIDE DAYTIME RUNNING LIGHT IS FULL OF MOISTURE. MOST IMPORTANTLY, THE TEMPERATURE SENSOR AND/OR AC FAN/MOTOR IS HALFWAY FUNCTIONING AT 38K! BY THIS, I MEAN THAT THE AC IN THE FRONT OF THE CAR KICKS ON AND OFF IN THE MIDDLE OF COOLING AND IT BLOWS 50% OF WHAT IT DID WHEN I BOUGHT THE CAR. CONVENIENT TOYOTA?
Service brakes mileage not reported 4 mo in service
RECALL VEHICLE SOLD TO ME AS NEW CAR WIHOUT REMEDY. MANUFACTURER RECALL ISSUED NHTSA #16V775 RECALL #G03 SAFETY (NONCOMPLIANCE) RECALL G03 - REMEDY NOTICE, CERTAIN 2016 MODEL YEAR HIGHLANDER, BRAKE FLUID RESERVOIR SENSOR CONNECTOR

Other Highlander model years

20232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001

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