What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Toyota Highlander

Typical pattern

13% of complaints about the 2014 Toyota Highlander came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is electrical system (36 complaints), typically at 5.2 yr or about 40,000 miles.

Complaints
162
Median age at failure
4.8 yr
Median mileage
39,000 n=110
Crash / fire / tow
6.8% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
36 reports · 40,000 mi
5.2 yr
2.8%
Structure
34 reports · 47,000 mi
4.8 yr
2.9%
Other
33 reports · 33,300 mi
5.1 yr
6.1%

Safety recalls — NHTSA campaigns

18E107000 2018-11-27
Electrical system

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

The ECM damage may result in the engine stalling, increasing the risk of a crash.

14V576000 2014-09-19
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.

A fuel leak in the presence of an ignition source increases the risk of a fire.

14V272000 2014-05-22
Electrical system:software

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "O

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

14V274000 2014-05-22
Seats:mid/rear assembly

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.

14V051000 2014-02-07
Seat belts:rear/other

Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."

A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.

In owners’ own words

Electrical system 400 mi 6 mo in service
OUR 2014 TOYOTA HIGHLANDER LIMITED WAS PURCHASED NEW WITH 18 MILES ON FEBRUARY 25, 2014. ON MARCH 7, 2014 WHILE DRIVING ON CITY STREETS ANOTHER DRIVER FAILED TO STOP AT A RED LIGHT SO I PRESSED THE HORN TO ALERT THE DRIVER WHILE I SWERVED OUT OF HIS PATH. THE HORN DID NOT WORK SO THE DRIVER WAS NOT ALERTED AND CONTINUED IN THEIR DIRECTION OF TRAVEL. MY NEED TO SWERVE WOULD HAVE BEEN AVOIDED IF THE OTHER DRIVER WAS PAYING ATTENTION AND I WAS ABLE TO ALERT HIM WITH MY HORN. *TR
Electrical system 400 mi 6 mo in service
OUR 2014 TOYOTA HIGHLANDER LIMITED WAS PURCHASED NEW WITH 18 MILES ON FEBRUARY 25, 2014. ON MARCH 7, 2014 WHILE DRIVING ON CITY STREETS ANOTHER DRIVER FAILED TO STOP AT A RED LIGHT SO I PRESSED THE HORN TO ALERT THE DRIVER WHILE I SWERVED OUT OF HIS PATH. THE HORN DID NOT WORK SO THE DRIVER WAS NOT ALERTED AND CONTINUED IN THEIR DIRECTION OF TRAVEL. MY NEED TO SWERVE WOULD HAVE BEEN AVOIDED IF THE OTHER DRIVER WAS PAYING ATTENTION AND I WAS ABLE TO ALERT HIM WITH MY HORN. *TR
Electrical system 4,300 mi 11 mo in service
TO SELECT AN OPTION ON THE MAP MODE SCREEN (TURN LIST, FREE-WAY EXIT LIST ,INTER-SECTION SCREEN OR THE TURN-BY-TURN SCREEN) VEHICLE HAS TO IN MOTION. DRIVER HAS TO TAKE EYES OFF ROAD AND FOCUS ON THE SCREEN AND THEN FIND THE OPTION HE WANTS AND THEN SELECT IT. ALL THIS WHILE VEHICLE IS IN MOTION. UNSAFE AT ANY SPEED. A SOFTWARE UPGRADE CAN FIX THIS SO VEHICLE DOESN'T NEED TO BE IN MOTION. NOTIFIED TOYOTA CASE # [XXX] 8/3/2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure 14 mi 10 mo in service
REAR LIFTGATE SQUEALS TERRIBLY WHEN LEFT OPEN FOR A FEW MINUTES, SEEMS 'STICKY.' WORKS FINE WHEN OPENED AND CLOSED QUICKLY. FEELS FAULTY AND THAT STICKY SQUEALING WILL LEAD TO PREMATURE FAILURE. *TR

Other Highlander model years

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