What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Toyota Highlander

Typical pattern

15.1% of complaints about the 2015 Toyota Highlander came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.1 yr in service. The most-reported system is electrical system (52 complaints), typically at 4.8 yr or about 41,000 miles.

Complaints
252
Median age at failure
4.1 yr
Median mileage
31,288 n=164
Crash / fire / tow
13.5% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
52 reports · 41,000 mi
4.8 yr
9.6%
Other
43 reports · 21,800 mi
3.3 yr
11.6%
Structure
32 reports · 17,400 mi
4.8 yr
3.1%
Steering
25 reports · 35,000 mi
2.1 yr
8%
Service brakes
15 reports · 10,500 mi
2.2 yr
33.3%

Safety recalls — NHTSA campaigns

18E107000 2018-11-27
Electrical system

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

The ECM damage may result in the engine stalling, increasing the risk of a crash.

15V144000 2015-03-13
Steering:electric power assist system

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.

An unexpected loss of power steering increases the risk of a crash.

In owners’ own words

Electrical system 168,000 mi 2.4 yr in service
BRAKES LIGHTS TO DO NOT ALWAYS LIGHT UP. TOOK TO AUTOMOTIVE MECHANIC AND THEY COULD NOT DUPLICATE PROBLEM. MY WIFE DRIVES CAR HOME AND I CAN SEE THAT LEFT SIDE BRAKE LIGHT WORK BUT RIGHT SIDE (PASSENGER) DOES NOT LIGHT UP. TURN SIGNALS ARE OK. BRAKES LIGHT WORK SOMETIMES. NOT BULB PROBLEM.
Electrical system 68,000 mi 2.1 yr in service
THE NAVIGATION SYSTEM SHUTS DOWN AND REBOOTS. THE FRONT USB PLUG WORKS INCONSISTENTLY. THE DOOR LOCKS WORK INCONSISTENTLY. I TOOK IT TO TOYOTA IN SLIDELL, LA AND THEY CHARGED ME $600 AND SAID IT WAS MY BATTERY. MY CAR IS STILL DOING THE ABOVE AND I AM VERY DISAPPOINTED IN TOYOTA. :-(
Electrical system 35 mi 2.7 yr in service
THE FRONT MAIN CONSOLE OF THE GPS, RADIO, AND ENTIRE RADIO HEAD WILL SUDDENLY GETS FROZEN AND/ REQUIRING REBOOT. THE VOICE ACTIVATION/RECOGNITION HAS HARD TIME RECOGNIZING VOICE, COMMANDS, AND 90% OF THE TIME IT IS A USELESS DEVICE, WHICH DRIVERS MUST USE THE PHONE MANUALLY INSTEAD. THIS IS A SAFETY CONCERN FOR A DRIVER SINCE WE ARE RELYING ON THE MODERN DEVICES. A CONSUMER LIKE ME IS EXPECTING >$36,000 TO HAVE HANDS FREE AND EFFICIENT VOICE RECOGNITION AS PART OF SAFETY FEATURES .
Structure 700 mi 3 mo in service
TL*THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER LEAKED INSIDE THE VEHICLE THROUGH THE MOLDING ON THE FRONT DRIVER AND PASSENGER DOORS. THE CONTACT STATED THAT THE MOLDING WAS NOT SEALED PROPERLY TO PREVENT WATER FROM LEAKING IN. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700. ....UPDATED 07/22/15 *BF UPDATED 9/21/2015 *JS

Other Highlander model years

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